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  1. No Access

    Chapter

    Transforming Field and Service Operations with Automation

    Severe cost pressures, attractive new markets and accelerating new product introductions have substantially increased the complexity of transforming service and field operations. Automating service and field o...

    Gilbert Owusu, Paul O’Brien in Transforming Field and Service Operations (2013)

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    Chapter

    The Role of Service Quality in Transforming Operations

    The introduction of any tool requires changes in the users’ environment to use the tool. McAfee (Harv Bus Rev November: 141–149, 2006) highlights this point by stating that the challenges in IT projects are no...

    Gilbert Owusu, Paul O’Brien, Sid Shakya in Transforming Field and Service Operations (2013)

  3. No Access

    Chapter

    Selenium and Tellurium Containing Precursors for Semiconducting Materials

    The preparation of thin films and/or small particles of metal selenides and tellurides is reviewed with particular emphasis on the use of single source precursors.

    Mohammad Azad Malik, Karthik Ramasamy, Paul O’Brien in Selenium and Tellurium Chemistry (2011)

  4. No Access

    Chapter

    P

    Chris Coe, Richie Unterberger, Essi Berelian, Keith Prewer, Peter Shapiro, Len Lauk… in Rock (1998)

  5. No Access

    Chapter

    F

    Paul Morris, Hugh Gregory, Paul O’Brien, Andrew Stone, Richie Unterberger… in Rock (1998)

  6. No Access

    Chapter

    R

    Piers Clifton, Andy Lewis, Chris Tighe, Arne Braun, Julie Taraska, Chris Coe… in Rock (1998)

  7. No Access

    Chapter

    G

    David Castle, Chris Tighe, Paul Morris, Chris Wright, Peter Mills, Matthew Grant… in Rock (1998)

  8. No Access

    Chapter

    S

    Jeremy Simmonds, Gavin Stoker, Richie Unterberger, Paul O’Brien, Charles Bottomley… in Rock (1998)

  9. No Access

    Chapter

    W

    Michael Sumsion, John Collis, Alan Clayson, Phil Lynch, Charles Bottomley… in Rock (1998)