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    Chapter and Conference Paper

    Applying a New Questionnaire to Evaluate the Usability of Peruvian E-Government Websites

    Usability has become an extremely relevant aspect that must be considered in the development of any software product. If usability is not considered, then there is a high probability that its users will reject...

    Freddy Paz in Design, User Experience, and Usability: UX Research, Design, and Assessment (2022)

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    Chapter and Conference Paper

    A Process to Support the Remote Tree Testing Technique for Evaluating the Information Architecture of User Interfaces in Software Projects

    Nowadays, due to technological advancement, people are bound to use multiple digital tools and interact with them through a User Interface. For this reason, User Experience (UX) is one of the most important ke...

    Alejandro Tapia, Arturo Moquillaza in Design, User Experience, and Usability: UX… (2022)

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    Chapter and Conference Paper

    Usability in Automated Teller Machines Interfaces: A Systematic Literature Review

    Due to technological progress, financial institutions have included ATMs as one of their main channels as a way to decentralize their services. However, there is a gap between user expectations and their perce...

    Rosangela Valenzuela, Arturo Moquillaza in Design, User Experience, and Usability: UX… (2022)

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    Chapter and Conference Paper

    Selection and Modeling of a Formal Heuristic Evaluation Process Through Comparative Analysis

    Due to the importance of usability, multiple usability evaluation methods have been proposed that help Human-Computer Interaction (HCI) specialists determine whether the interfaces of a software product are us...

    Adrian Lecaros, Arturo Moquillaza in Design, User Experience, and Usability: UX… (2022)