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Chapter and Conference Paper
Design Process of a Mobile Cloud Public Transport Application for Bus Passengers in Lima City
Deficient public transport affects life quality and the economic progress of modern cities. As it is difficult to improve public transport systems, in this paper we propose an application for bus passengers. T...
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Chapter and Conference Paper
Heuristic Evaluation and Usability Testing as Complementary Methods: A Case Study
Given the relevance that is taking the usability evaluation of software systems and especially web-based systems, the present work seeks to provide new evidence in the results obtained by applying combined tec...
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Chapter and Conference Paper
Quantifying the Usability Through a Variant of the Traditional Heuristic Evaluation Process
Usability has become in an essential aspect for the success of E-Commerce applications, especially in the current context in which there is high competitiveness because of a large number of websites that are a...
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Chapter and Conference Paper
Application of Agile Development Methodology and User-Centered Design for the Interdisciplinary Project Zuku
The user-centered design allows the creative teams to focus on the real needs avoiding investing effort in features that will not add value to the product to be elaborated, this also reduces the rework that ma...
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Chapter and Conference Paper
Design of Graphical User Interfaces to Implement New Features in an ATM System of a Financial Bank
Actually, many bank customers would like to be able to perform various banking operations from an ATM in such a way that the entire process of long queues is avoided and the waiting time in the transaction pr...
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Chapter and Conference Paper
A Web System and Mobile App to Improve the Performance of the Usability Testing Based on Metrics of the ISO/IEC 9126 and Emocards
A method traditionally used to measure the usability level of software products is the well-known usability testing. In this method, people are employed as participants and usability experts commonly use usabi...
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Chapter and Conference Paper
A New Software Development Model: Innovation Through Mobile Application with UCD
Pursuit of innovation projects with the absent of a methodology to follow hampers the development of the software product as its complexity grows since the freedom of its own advancement is confused with the l...
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Chapter and Conference Paper
A User-Centered Framework for the Design of Usable ATM Interfaces
Nowadays, the design of usable interfaces is a challenge for every software developer. Little or no consideration of the user-centered design guidelines make systems difficult to use, and the embedded systems ...
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Chapter and Conference Paper
Applying a New Questionnaire to Evaluate the Usability of Peruvian E-Government Websites
Usability has become an extremely relevant aspect that must be considered in the development of any software product. If usability is not considered, then there is a high probability that its users will reject...
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Chapter and Conference Paper
A Process to Support the Remote Tree Testing Technique for Evaluating the Information Architecture of User Interfaces in Software Projects
Nowadays, due to technological advancement, people are bound to use multiple digital tools and interact with them through a User Interface. For this reason, User Experience (UX) is one of the most important ke...
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Chapter and Conference Paper
Usability in Automated Teller Machines Interfaces: A Systematic Literature Review
Due to technological progress, financial institutions have included ATMs as one of their main channels as a way to decentralize their services. However, there is a gap between user expectations and their perce...
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Chapter and Conference Paper
Selection and Modeling of a Formal Heuristic Evaluation Process Through Comparative Analysis
Due to the importance of usability, multiple usability evaluation methods have been proposed that help Human-Computer Interaction (HCI) specialists determine whether the interfaces of a software product are us...