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    Chapter and Conference Paper

    Relation Between Usability and Accessibility: A Case Study in Peruvian E-Commerce Websites

    The accessibility together with the usability are two important quality attributes that must be considered in the development process of software products. However, it is possible to find a significant number ...

    Freddy Paz, Freddy Asrael Paz in Human Interaction, Emerging Technologies a… (2021)

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    Chapter and Conference Paper

    Comparison of Accessibility Tools for the Evaluation of E-Commerce Websites

    Accessibility is an aspect that should be considered when building software products. All people have the right to access the interactive systems that exist in the market. Even in certain countries, there are ...

    Freddy Paz, Freddy A. Paz, Arturo Moquillaza in Intelligent Human Systems Integration 2021 (2021)

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    Chapter and Conference Paper

    Redesign of a Questionnaire to Assess the Usability of Websites

    Usability is taking an essential role in the software development process. Nowadays, many teams incorporate methods to verify if the graphical user interfaces of a software product in development, meet the re...

    Freddy Paz, Toni Granollers in Human Systems Engineering and Design II (2020)

  4. No Access

    Chapter and Conference Paper

    Security Guidelines for the Design of ATM Interfaces

    In Peru, 41% of the population over 18 is banked and 76% of them use an Automatic Teller Machine or ATM. However, in some cases the interaction between the users and the ATM (and the User Experience in general...

    Fiorella Falconi, Claudia Zapata in Advances in Usability, User Experience, We… (2020)

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    Chapter and Conference Paper

    A Systematic Literature Review About Quantitative Metrics to Evaluate the Usability of E-Commerce Web Sites

    Usability has become an essential aspect for the success of the software products. In the E-Commerce domain, the relevance of this quality attribute is even more significant. For this reason, there are methods...

    Ediber Diaz, Juan Jesús Arenas in Intelligent Human Systems Integration 2019 (2019)

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    Chapter and Conference Paper

    Methodologies for the Design of ATM Interfaces: A Systematic Review

    Usability is nowadays an aspect that determines the success of any software product, and the embedded systems in the Automated Teller Machines (ATMs) are not the exception. This fact represents a challenge fo...

    Joel Aguirre, Arturo Moquillaza, Freddy Paz in Human Systems Engineering and Design (2019)

  7. No Access

    Chapter and Conference Paper

    Application of the Usability Metrics of the ISO 9126 Standard in the E-Commerce Domain: A Case Study

    Quantitative metrics are one of the few tools that allow specialists in the field of Human-Computer Interaction (HCI) to obtain numerical values about the level of usability of a software system. Although the ...

    Freddy Paz, Ediber Diaz, Freddy A. Paz in Intelligent Human Systems Integration 2019 (2019)

  8. No Access

    Chapter and Conference Paper

    A Perception Study of a New Set of Usability Heuristics for Transactional Web Sites

    The heuristic evaluation is one of the most recognized and used methods to measure the usability degree of software products. However, given the current emergence of new categories of software, the traditional...

    Freddy Paz, Freddy A. Paz, Juan Jesús Arenas in Intelligent Human Systems Integration (2018)

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    Chapter and Conference Paper

    Comparing the Effectiveness and Accuracy of New Usability Heuristics

    Nielsen’s usability heuristics are the most recognized assessment tool to conduct heuristic evaluations. However, in a previous study we demonstrated these principles fail to cover all aspects of usability in ...

    Freddy Paz, Freddy Asrael Paz in Advances in Human Factors and System Inter… (2017)