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Chapter and Conference Paper
Relation Between Usability and Accessibility: A Case Study in Peruvian E-Commerce Websites
The accessibility together with the usability are two important quality attributes that must be considered in the development process of software products. However, it is possible to find a significant number ...
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Chapter and Conference Paper
Comparison of Accessibility Tools for the Evaluation of E-Commerce Websites
Accessibility is an aspect that should be considered when building software products. All people have the right to access the interactive systems that exist in the market. Even in certain countries, there are ...
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Chapter and Conference Paper
Redesign of a Questionnaire to Assess the Usability of Websites
Usability is taking an essential role in the software development process. Nowadays, many teams incorporate methods to verify if the graphical user interfaces of a software product in development, meet the re...
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Chapter and Conference Paper
Security Guidelines for the Design of ATM Interfaces
In Peru, 41% of the population over 18 is banked and 76% of them use an Automatic Teller Machine or ATM. However, in some cases the interaction between the users and the ATM (and the User Experience in general...
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Chapter and Conference Paper
A Systematic Literature Review About Quantitative Metrics to Evaluate the Usability of E-Commerce Web Sites
Usability has become an essential aspect for the success of the software products. In the E-Commerce domain, the relevance of this quality attribute is even more significant. For this reason, there are methods...
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Chapter and Conference Paper
Methodologies for the Design of ATM Interfaces: A Systematic Review
Usability is nowadays an aspect that determines the success of any software product, and the embedded systems in the Automated Teller Machines (ATMs) are not the exception. This fact represents a challenge fo...
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Chapter and Conference Paper
Application of the Usability Metrics of the ISO 9126 Standard in the E-Commerce Domain: A Case Study
Quantitative metrics are one of the few tools that allow specialists in the field of Human-Computer Interaction (HCI) to obtain numerical values about the level of usability of a software system. Although the ...
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Chapter and Conference Paper
A Perception Study of a New Set of Usability Heuristics for Transactional Web Sites
The heuristic evaluation is one of the most recognized and used methods to measure the usability degree of software products. However, given the current emergence of new categories of software, the traditional...
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Chapter and Conference Paper
Comparing the Effectiveness and Accuracy of New Usability Heuristics
Nielsen’s usability heuristics are the most recognized assessment tool to conduct heuristic evaluations. However, in a previous study we demonstrated these principles fail to cover all aspects of usability in ...