13 Result(s)
within
Complexity
James M. Tien
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Toward the Fourth Industrial Revolution on Real-Time Customization
The outputs of a national economy can be partitioned into three sets of products: tangible goods (due to manufacturing, construction, extraction and agriculture), intangible services (due to an act of useful e...
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The Sputnik of servgoods: Autonomous vehicles
In an earlier paper (Tien 2015), the author defined the concept of a servgood, which can be thought of as a physical good or product enveloped by a services-oriented layer that makes the good smarter or more a...
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Internet of connected ServGoods: Considerations, consequences and concerns
In an earlier paper (Tien 2012), the author augurs that, in contrast to the first and second industrial revolutions which respectively focused on the development and the mass production of goods, the next – or...
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Big Data: Unleashing information
At present, it is projected that about 4 zettabytes (or 10**21 bytes) of digital data are being generated per year by everything from underground physics experiments to retail transactions to security cameras ...
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The next industrial revolution: Integrated services and goods
The outputs or products of an economy can be divided into services products and goods products (due to manufacturing, construction, agriculture and mining). To date, the services and goods products have, for t...
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Manufacturing and services: From mass production to mass customization
Manufacturing and services constitute two of the five sectors of every country’s economy; depending on the maturity of the economy, they are — in terms of employment — typically the two largest sectors. The ou...
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Healthcare: A complex service system
Healthcare is indeed a complex service system, one requiring the technobiology approach of systems engineering to underpin its development as an integrated and adaptive system. In general, healthcare services ...
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On integration and adaptation in complex service systems
The services sector employs a large and growing proportion of workers in the industrialized nations, and it is increasingly dependent on information and communication technologies. While the interdependences, ...
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A calculus for services innovation
Innovation in the services area — especially in the electronic services (e-services) domain — can be systematically developed by first considering the strategic drivers and foci, then the tactical principles a...
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On services research and education
The importance of the services sector can not be overstated; it employs 82.1 percent of the U. S. workforce and 69 percent of graduates from an example technological university. Yet, university research and ed...
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Viewing urban disruptions from a decision informatics perspective
Urban infrastructures are the focus of terrorist acts because, quite simply, they produce the most visible impact, if not casualties. While terrorist acts are the most insidious and onerous of all disruptions,...
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Towards real-time customized management of supply and demand chains
Our focus herein is on develo** an effective taxonomy for the simultaneous and real-time management of supply and demand chains. More specifically, the taxonomy is developed in terms of its underpinning comp...
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A case for service systems engineering
A case is made for further develo** a branch of systems engineering that focuses on problems and issues which arise in the service sector. We promulgate this special focus not only because of the size and im...
