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Chapter and Conference Paper
A Web System and Mobile App to Improve the Performance of the Usability Testing Based on Metrics of the ISO/IEC 9126 and Emocards
A method traditionally used to measure the usability level of software products is the well-known usability testing. In this method, people are employed as participants and usability experts commonly use usabi...
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Chapter and Conference Paper
A New Software Development Model: Innovation Through Mobile Application with UCD
Pursuit of innovation projects with the absent of a methodology to follow hampers the development of the software product as its complexity grows since the freedom of its own advancement is confused with the l...
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Chapter and Conference Paper
Improving the Usability in a Video Game Through Continuous Usability Evaluations
User experience in a software product - like a videogame - has a great impact on the success and acceptation of it. Players feel better when they can learn and understand easily the game’s goals and how to re...
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Chapter and Conference Paper
Develo** an ATM Interface Using User-Centered Design Techniques
ATM interfaces nowadays present serious issues in usability and accessibility, frustrating users’ interaction and leading them to make operational mistakes. For this reason, we present the development of graph...
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Chapter and Conference Paper
Usability Testing as a Complement of Heuristic Evaluation: A Case Study
The usability assessment of software systems is becoming more relevant, especially when it comes to web-based systems. A well-built and user-friendly website is capable of capturing a potential customer. Ther...
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Chapter and Conference Paper
Application of the Semiotic Inspection Method: A Case Study in Web Domain
This paper presents the results of a case study, in which the Semiotic Inspection Method (SIM) was applied to a transactional Web application of hotel reservations. The purpose of this assessment was to determ...
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Chapter and Conference Paper
A Systematic Review of User Experience Evaluation Methods in Information Driven Websites
Information driven websites main goal is to provide updated and relevant content to the user according to business goals. Website’s user experience evaluation differs from transactional web applications such a...
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Chapter and Conference Paper
Application of the Communicability Evaluation Method to Evaluate the User Interface Design: A Case Study in Web Domain
According to the Semiotic Engineering, the human-computer interaction is a way of communication between designers and users. The Communicability Evaluation Method (CEM) is a technique to assess this communicat...
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Chapter and Conference Paper
Experimental Case Study of New Usability Heuristics
A widely used method to measure the level of usability of software applications is the heuristic evaluation. In this method, specialists commonly use the Nielsen’s heuristics to assess the usability of a softw...