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  1. Chapter and Conference Paper

    Redesigning a Main Menu ATM Interface Using a User-Centered Design Approach Aligned to Design Thinking: A Case Study

    Currently, development teams face many challenges when designing user interfaces. There are more, and more, new methodologies, processes and techniques to make user-centered design. However, these teams often ...

    Arturo Moquillaza, Fiorella Falconi in Design, User Experience, and Usability. Pr… (2019)

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    Chapter and Conference Paper

    Guidelines to Evaluate the Usability and User Experience of Learning Support Platforms: A Systematic Review

    Nowadays, the usability and the user experience, are important aspects for the success of any software product. In the educational domain, Learning Support Platforms are not the exception, and these quality at...

    Juan Salas, Alberto Chang, Lourdes Montalvo, Almendra Núñez in Human-Computer Interaction (2019)

  3. Chapter and Conference Paper

    Design Process of a Mobile Cloud Public Transport Application for Bus Passengers in Lima City

    Deficient public transport affects life quality and the economic progress of modern cities. As it is difficult to improve public transport systems, in this paper we propose an application for bus passengers. T...

    Juan José Ramírez, Juan Arenas, Freddy Paz in Design, User Experience, and Usability: Us… (2018)

  4. Chapter and Conference Paper

    Heuristic Evaluation and Usability Testing as Complementary Methods: A Case Study

    Given the relevance that is taking the usability evaluation of software systems and especially web-based systems, the present work seeks to provide new evidence in the results obtained by applying combined tec...

    Braulio Murillo, Jose Pow Sang, Freddy Paz in Design, User Experience, and Usability: Th… (2018)

  5. Chapter and Conference Paper

    Quantifying the Usability Through a Variant of the Traditional Heuristic Evaluation Process

    Usability has become in an essential aspect for the success of E-Commerce applications, especially in the current context in which there is high competitiveness because of a large number of websites that are a...

    Freddy Paz, Freddy A. Paz, Manuel Sánchez in Design, User Experience, and Usability: Th… (2018)

  6. Chapter and Conference Paper

    Application of Agile Development Methodology and User-Centered Design for the Interdisciplinary Project Zuku

    The user-centered design allows the creative teams to focus on the real needs avoiding investing effort in features that will not add value to the product to be elaborated, this also reduces the rework that ma...

    Max Vilcapoma, Freddy Paz in Design, User Experience, and Usability: Theory and Practice (2018)

  7. Chapter and Conference Paper

    Design of Graphical User Interfaces to Implement New Features in an ATM System of a Financial Bank

    Actually, many bank customers would like to be able to perform various banking operations from an ATM in such a way that the entire process of long queues is avoided and the waiting time in the transaction pr...

    Roy Meléndez, Freddy Paz in Design, User Experience, and Usability: Designing Interactions (2018)

  8. Chapter and Conference Paper

    A Web System and Mobile App to Improve the Performance of the Usability Testing Based on Metrics of the ISO/IEC 9126 and Emocards

    A method traditionally used to measure the usability level of software products is the well-known usability testing. In this method, people are employed as participants and usability experts commonly use usabi...

    César Olivera Cokan, Freddy Paz in Design, User Experience, and Usability: Th… (2018)

  9. Chapter and Conference Paper

    A New Software Development Model: Innovation Through Mobile Application with UCD

    Pursuit of innovation projects with the absent of a methodology to follow hampers the development of the software product as its complexity grows since the freedom of its own advancement is confused with the l...

    Jorge Espinoza, Pamela Loarte in Design, User Experience, and Usability: Th… (2018)

  10. Chapter and Conference Paper

    Improving the Usability in a Video Game Through Continuous Usability Evaluations

    User experience in a software product - like a videogame - has a great impact on the success and acceptation of it. Players feel better when they can learn and understand easily the game’s goals and how to re...

    Corrado Daly, Claudia Zapata, Freddy Paz in Design, User Experience, and Usability: De… (2017)

  11. Chapter and Conference Paper

    Develo** an ATM Interface Using User-Centered Design Techniques

    ATM interfaces nowadays present serious issues in usability and accessibility, frustrating users’ interaction and leading them to make operational mistakes. For this reason, we present the development of graph...

    Arturo Moquillaza, Edward Molina in Design, User Experience, and Usability: Un… (2017)

  12. Chapter and Conference Paper

    Usability Testing as a Complement of Heuristic Evaluation: A Case Study

    The usability assessment of software systems is becoming more relevant, especially when it comes to web-based systems. A well-built and user-friendly website is capable of capturing a potential customer. Ther...

    Braulio Murillo, Silvia Vargas in Design, User Experience, and Usability: Th… (2017)

  13. Chapter and Conference Paper

    Application of the Semiotic Inspection Method: A Case Study in Web Domain

    This paper presents the results of a case study, in which the Semiotic Inspection Method (SIM) was applied to a transactional Web application of hotel reservations. The purpose of this assessment was to determ...

    Freddy Paz, Freddy A. Paz, Luis Collantes in Design, User Experience, and Usability: Th… (2017)

  14. Chapter and Conference Paper

    A Systematic Review of User Experience Evaluation Methods in Information Driven Websites

    Information driven websites main goal is to provide updated and relevant content to the user according to business goals. Website’s user experience evaluation differs from transactional web applications such a...

    Ana Cecilia Ten, Freddy Paz in Design, User Experience, and Usability: Th… (2017)

  15. Chapter and Conference Paper

    Application of the Communicability Evaluation Method to Evaluate the User Interface Design: A Case Study in Web Domain

    According to the Semiotic Engineering, the human-computer interaction is a way of communication between designers and users. The Communicability Evaluation Method (CEM) is a technique to assess this communicat...

    Freddy Paz, Freddy A. Paz in Design, User Experience, and Usability: De… (2016)

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