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Chapter and Conference Paper
Redesigning a Main Menu ATM Interface Using a User-Centered Design Approach Aligned to Design Thinking: A Case Study
Currently, development teams face many challenges when designing user interfaces. There are more, and more, new methodologies, processes and techniques to make user-centered design. However, these teams often ...
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Chapter and Conference Paper
Guidelines to Evaluate the Usability and User Experience of Learning Support Platforms: A Systematic Review
Nowadays, the usability and the user experience, are important aspects for the success of any software product. In the educational domain, Learning Support Platforms are not the exception, and these quality at...
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Chapter and Conference Paper
Design Process of a Mobile Cloud Public Transport Application for Bus Passengers in Lima City
Deficient public transport affects life quality and the economic progress of modern cities. As it is difficult to improve public transport systems, in this paper we propose an application for bus passengers. T...
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Chapter and Conference Paper
Heuristic Evaluation and Usability Testing as Complementary Methods: A Case Study
Given the relevance that is taking the usability evaluation of software systems and especially web-based systems, the present work seeks to provide new evidence in the results obtained by applying combined tec...
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Chapter and Conference Paper
Quantifying the Usability Through a Variant of the Traditional Heuristic Evaluation Process
Usability has become in an essential aspect for the success of E-Commerce applications, especially in the current context in which there is high competitiveness because of a large number of websites that are a...
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Chapter and Conference Paper
Application of Agile Development Methodology and User-Centered Design for the Interdisciplinary Project Zuku
The user-centered design allows the creative teams to focus on the real needs avoiding investing effort in features that will not add value to the product to be elaborated, this also reduces the rework that ma...
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Chapter and Conference Paper
Design of Graphical User Interfaces to Implement New Features in an ATM System of a Financial Bank
Actually, many bank customers would like to be able to perform various banking operations from an ATM in such a way that the entire process of long queues is avoided and the waiting time in the transaction pr...
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Chapter and Conference Paper
A Web System and Mobile App to Improve the Performance of the Usability Testing Based on Metrics of the ISO/IEC 9126 and Emocards
A method traditionally used to measure the usability level of software products is the well-known usability testing. In this method, people are employed as participants and usability experts commonly use usabi...
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Chapter and Conference Paper
A New Software Development Model: Innovation Through Mobile Application with UCD
Pursuit of innovation projects with the absent of a methodology to follow hampers the development of the software product as its complexity grows since the freedom of its own advancement is confused with the l...
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Chapter and Conference Paper
Improving the Usability in a Video Game Through Continuous Usability Evaluations
User experience in a software product - like a videogame - has a great impact on the success and acceptation of it. Players feel better when they can learn and understand easily the game’s goals and how to re...
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Chapter and Conference Paper
Develo** an ATM Interface Using User-Centered Design Techniques
ATM interfaces nowadays present serious issues in usability and accessibility, frustrating users’ interaction and leading them to make operational mistakes. For this reason, we present the development of graph...
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Chapter and Conference Paper
Usability Testing as a Complement of Heuristic Evaluation: A Case Study
The usability assessment of software systems is becoming more relevant, especially when it comes to web-based systems. A well-built and user-friendly website is capable of capturing a potential customer. Ther...
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Chapter and Conference Paper
Application of the Semiotic Inspection Method: A Case Study in Web Domain
This paper presents the results of a case study, in which the Semiotic Inspection Method (SIM) was applied to a transactional Web application of hotel reservations. The purpose of this assessment was to determ...
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Chapter and Conference Paper
A Systematic Review of User Experience Evaluation Methods in Information Driven Websites
Information driven websites main goal is to provide updated and relevant content to the user according to business goals. Website’s user experience evaluation differs from transactional web applications such a...
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Chapter and Conference Paper
Application of the Communicability Evaluation Method to Evaluate the User Interface Design: A Case Study in Web Domain
According to the Semiotic Engineering, the human-computer interaction is a way of communication between designers and users. The Communicability Evaluation Method (CEM) is a technique to assess this communicat...