Abstract
Over the past twenty years, concerted efforts at assuring the quality of higher education institutions (internally and externally) have acquired the status of prominence, and perhaps overemphasis. While these efforts, as a rule, led to institutionalising quality assurance policies and measures of different kinds, the research into quality and quality assurance has generated several major findings worthy of consideration.
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Kohoutek, J., Westerheijden, D.F. (2014). Opening Up the Black Box. In: Eggins, H. (eds) Drivers and Barriers to Achieving Quality in Higher Education. SensePublishers, Rotterdam. https://doi.org/10.1007/978-94-6209-494-9_13
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DOI: https://doi.org/10.1007/978-94-6209-494-9_13
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