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The Role of Digital Competencies and Creativity for Job Crafting in Public Administration

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Digital Transformation and Human Behavior

Part of the book series: Lecture Notes in Information Systems and Organisation ((LNISO,volume 37))

Abstract

Over recent years, the way public workers perform and interpret the own work has radically changed. Among these changes, what seems to have had a decisive impact is the advent of information and communication technologies. The informatization, digitalization, and computerization of procedures and jobs has made learning and the use of digital competencies necessary to face constant change and to take advantage of it. Digital competencies consist in knowing how to use the information society technologies for work, leisure, and communication with confidence and a critical spirit. So, those who manage to develop basic skills in information and communication technologies can juggle in this changing scenario. In this ongoing study, we hypothesize a relationship between digital competencies and job crafting. We hypothesize that civil servants develo** this type of competencies can act proactively on their work by modifying its contents, relationships, and cognitive perception if they are creative. Implications are discussed.

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Author information

Authors and Affiliations

  1. University “Parthenope” of Naples, Naples, Italy

    Filomena Buonocore & Rocco Agrifoglio

  2. University of Salerno, Fisciano, Italy

    Davide de Gennaro

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  1. Filomena Buonocore
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  2. Rocco Agrifoglio
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  3. Davide de Gennaro
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Correspondence to Davide de Gennaro .

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Editors and Affiliations

  1. Department of Science and Technology, Parthenope University of Naples, Naples, Italy

    Concetta Metallo

  2. Department of Business and Economics, Parthenope University of Naples, Naples, Italy

    Maria Ferrara

  3. Department of Social and Political Sciences, University of Milan, Milan, Italy

    Alessandra Lazazzara

  4. Management and Business Administration, University of Chieti-Pescara, Pescara, Italy

    Stefano Za

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Buonocore, F., Agrifoglio, R., de Gennaro, D. (2021). The Role of Digital Competencies and Creativity for Job Crafting in Public Administration. In: Metallo, C., Ferrara, M., Lazazzara, A., Za, S. (eds) Digital Transformation and Human Behavior. Lecture Notes in Information Systems and Organisation, vol 37. Springer, Cham. https://doi.org/10.1007/978-3-030-47539-0_7

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