Digital Healthcare and a Social Business Model to Ensure Universal Health Coverage (UHC): A Case Study of Bangladesh

  • Chapter
  • First Online:
Base of the Pyramid and Business Process Outsourcing Strategies

Abstract

Poverty, Rurality and Disability are three major vulnerabilities to deliver quality healthcare services and ensure universal healthcare coverage (UHC). Disruptive technologies and a social business model can deliver healthcare services to non-UHC communities in a faster, affordable and sustainable manner. This chapter of the book investigates the status of UHC in Bangladesh, categorizing out of coverage communities. Kyushu University and Grameen Communications have developed an affordable, user-friendly, and sustainable digital healthcare delivery system, which we call Portable Health Clinic (PHC). A community-based micro healthcare entrepreneur can take the PHC to visit an elderly person, pregnant woman, or person with disability at their doorstep, and provide real-time primary health services connected to licensed healthcare professionals. Annual health checkups are a long-standing institutional practice in Japan, but not as prevalent in emerging countries including Bangladesh. Small organizations cannot afford a health center at their premises, thereby remaining out of coverage of healthcare services. Health insurance is not prevalent, which exposes not only well-being but savings or assets to risk in catastrophic situations. Regular health checkups are known to provide an early alert of any diseases, which can reduce health risks, save medical costs and increase productivity. We categorize five different rural and urban communities in which PHC pilot studies have been carried out over the last 12 years. We have designed five different delivery models and evaluated their financial sustainability, as well as social impact. This chapter describes this experience and identifies major challenges with the purpose of ensuring that UHC approaches can assimilate advanced technologies, mainstream them in national healthcare policy in the country, and train healthcare workers.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Subscribe and save

Springer+ Basic
EUR 32.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or Ebook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
EUR 29.95
Price includes VAT (Germany)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
EUR 128.39
Price includes VAT (Germany)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
EUR 171.19
Price includes VAT (Germany)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free ship** worldwide - see info
Hardcover Book
EUR 171.19
Price includes VAT (Germany)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free ship** worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

References

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Ashir Ahmed .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2023 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Ahmed, A., Hossain, F., Abedin, N., Islam, R., Shah, F., Hoshino, H. (2023). Digital Healthcare and a Social Business Model to Ensure Universal Health Coverage (UHC): A Case Study of Bangladesh. In: Hayashi, T., Hoshino, H., Hori, Y. (eds) Base of the Pyramid and Business Process Outsourcing Strategies. Springer, Singapore. https://doi.org/10.1007/978-981-19-8171-5_3

Download citation

Publish with us

Policies and ethics

Navigation