Abstract
Nowadays, in industry 4.0, Artificial intelligence, information technology and statistic softwares such as AMOS and SPSS has influenced the researches conducted in medical sector and hospitals. The increasing number of patients by pass at hospitals in Vietnam caused by their self-transfer recently which increase costs (financial) and time and cross-infection risk at hospitals. From November 2019 to February 2020, authors conduct a Quantitative research with a survey sample of 315 patients in the Northern provinces of Vietnam. Next authors have used software (IT statistics software), in our survey taking place at populous provinces, such as AMOS 22.0 for analyzing CFA affirmation component and then analyzing EFA discovery component with SPSS (also IT software), based on interviews conducted for medical doctors and expert group and data of patients features and their reasons to overtaking. Our research findings show that among factors that impact (positively) on the intention to bypass to higher-level hospital including Reference group (less impact than others 0.249 and influence positively on attitude 0.177), Awareness, and Attitude. We will explore gap of research in a sense that effect of the reference group on attitudes and behaviors bypassing of patients in Northern Vietnam.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Hac LD, Huy DTN, Thach NN, Nhung PTH,Thang TD, Anh TT (2021) Enhancing riskmanagement culture for sustainablegrowth of Asia commercial bank—ACBinVietnam under mixed effects of macrofactors. Entrepreneurship Sustain Issues 8(3)
Tuan NTH et al (2019) The situation of bypassing of emergency and intensive care department at Hoc Mon regional Hospital in 2018–2019. Tuan NTH et al (2019) Status of referrals of emergency resuscitation department of Hoc Mon area general hospital in 2018–2019
Tran TN (2016) Thematic internship report: “Study on the influence of reference group towards the behavior to choose medical and examination service of North citizen, Viet Nam”. Trần TN (2016) Chuyên đề thực tập “Nghiên cứu ảnh hưởng của nhóm tham khảo đến hành vi lựa chọn dịch vụ khám chữa bệnh của cư dân tại miền Bắc”
Ajzen I (1991) The theory of planned behavior. Organ Behav Hum Decis Process 50(2):179–211
General Statistics Office of Vietnam (2018) Number of patient beds in 2018 by province
Health Strategy and Policy Institute (2013) Study on current situation of overcrowding, under-crowding in hospitals at levels and recommended solutions for improvement
Ministry of Health (2018) Health Report on October 12, 2018 Ministry of Health (2018) Health news on 12/10/2018
Nhat HB (2014) The inpatient satisfaction of medical and examination service in hospitals in Long Xuyen city. Nhật HB (2014). Sự hài lòng của bệnh nhân nội trú đối với chất lượng dịch vụ khám chữa bệnh của các bệnh viện tại thành phố Long Xuyên
Acknowledgements
This research is funded by National Economics University, Hanoi Vietnam.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
About this paper
Cite this paper
Van Tuan, P., Huy, D.T.N. (2022). Applications of Statistic Softwares, IT and Artificial Intelligence—A Research Case on ByPass Behavior of Patients at Vietnam Hospitals. In: Gao, XZ., Tiwari, S., Trivedi, M.C., Singh, P.K., Mishra, K.K. (eds) Advances in Computational Intelligence and Communication Technology. Lecture Notes in Networks and Systems, vol 399. Springer, Singapore. https://doi.org/10.1007/978-981-16-9756-2_18
Download citation
DOI: https://doi.org/10.1007/978-981-16-9756-2_18
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-16-9755-5
Online ISBN: 978-981-16-9756-2
eBook Packages: EngineeringEngineering (R0)