Exploring the Influencing Factors of Live-Streaming Viewers’ Participation Intention from the Perspective of Source Credibility Model and Cognitive Load - An Example of Mobile Device Users

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Multidisciplinary Social Networks Research (MISNC 2019)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1131))

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Abstract

In this study, we divide various behaviors of live-streaming viewers into non-creating, contributing and money-support three levels to exploring the influencing factors of live-streaming viewers’ participation intention. Streamers being the source of information in the virtual live-streaming room, their traits or the messages they transmitted deeply affect the viewers’ psychological state and behaviors that the viewers may act on the live-streaming platform. In addition, since the interactive mode of live-streaming program is that the streamer needs to face a large number of viewers in the same time, which means there is almost no direct interaction between the streamer and the viewers. The viewers only mostly imagine the interactive relationship between the two parties. In summary, we investigate the interaction of source credibility model, para-social interaction, cognitive load and the consequent outcome of participation intention for live-streaming platforms.

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Correspondence to Yu-Hui Wang .

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Appendix

Appendix

Items for measurement

Non-creating participation

NP1

I may pay attention to every move from the streamer during live-streams

NP2

I may check out individual information of the streamer on the live-stream platform

NP3

I may carefully browse the streamer’s conversations with other viewers

NP4

I may support the streamer through pressing like buttons (e.g. heart, emojis, follow)

Contributing participation

CP1

I may interact with the streamer through commenting

CP2

I may share links to live-streams of the streamer on my social platform profiles

CP3

I may share links to live-streams of the streamer to my friends to express my support

CP4

I may share everything I see about the streamer on chats towards him/her (e.g. his/her billboard advertisements, online videos of his/her endorsement, news about him/her)

Money participation

MP1

If the streamer decides to raise funds, I will donate money to him/her

MP2

I may donate to the streamer to support his/her continuing streaming in the future

MP3

I may donate to the streamer to approve his/her previous hard works

MP4

I may give the streamer virtual gifts to express my appreciation towards him/her

Items for measurement

When I am watching the streamer’s live-stream, I feel that…

PS1

He/she notices me

PS2

He/she knows me being here

PS3

He/she knows that I notice him/her

PS4

He/she knows that I am following him/her

PS5

He/she knows that I respond to him/her directly

PS6

He/she makes responds to me directly

Items for measurement

TW1

I consider the streamer always treat me honestly

TW2

I consider the streamer a person I can trust

TW3

I consider the streamer always treat me straight

TW4

I think that the streamer never tries to mislead me

Items for measurement

PA1

I think that the streamer is good-looking

PA2

I think that physical appearance of the streamer is charming

PA3

I think the streamer may be considered physically attractive

PA4

I think the streamer may be commonly considered beautiful/handsome/elegant/strong

Items for measurement

When I am watching the streamer live streaming and using some functions on live-stream platform (e.g. commenting, pressing heart button, sharing, donating, and sending gifts).

CL1

It does not take me extra hard work

CL2

It is not really a trouble for me

CL3

I do not feel nervous because of this

CL4

I do not think it is a hard thing to do

Items for measurement

ET1

I think the contents that the streamer talks about is very informative

ET2

I think the contents that the streamer talks about is very professional

ET3

I think the streamer is very experienced with the contents that he/she talks about

ET4

Compared with other streamers, I think the streamer knows a lot about the contents that he/she talks about

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Yang, SC., Feng, TT., Wang, YH. (2019). Exploring the Influencing Factors of Live-Streaming Viewers’ Participation Intention from the Perspective of Source Credibility Model and Cognitive Load - An Example of Mobile Device Users. In: Lin, JW., Ting, IH., Tang, T., Wang, K. (eds) Multidisciplinary Social Networks Research. MISNC 2019. Communications in Computer and Information Science, vol 1131. Springer, Singapore. https://doi.org/10.1007/978-981-15-1758-7_7

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  • DOI: https://doi.org/10.1007/978-981-15-1758-7_7

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  • Online ISBN: 978-981-15-1758-7

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