The Process Organization of IT: Which IT Processes and Structures Does a Modern and Lean IT Organization of the Future Need?

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Abstract

In the context of the process organization of an IT, the question is “What is to be done when and in what order?”. It is about the internal processes in IT, i.e., the IT processes.

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References

  1. ISACA: “COBIT 5: Rahmenwerk für Governance und Management der Unternehmens-IT”, abgerufen unter isaca.org durch Anmeldung als Member. Abgerufen am 15.01.2020.

  2. Capgemini: “IT-Trends 2019”, https://www.capgemini.com/de-de/wp-content/uploads/sites/5/2019/02/IT-Trends-Studie-2019.pdf, abgerufen am 28.12.2019.

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  5. Urbach, Ahlemann: (2017). Die IT-Organisation im Wandel: Implikationen der Digitalisierung für das IT-Management. HMD Praxis der Wirtschaftsinformatik. 54. 300–312.

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  6. Kempter, Andrea und Kempter, Stefan: “Rollen it ITIL | IT-Process-Map”, https://wiki.de.it-processmaps.com/index.php/Rollen_in_ITIL, abgerufen am 29.12.2019.

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Correspondence to Volker Johanning .

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© 2024 The Author(s), under exclusive license to Springer Fachmedien Wiesbaden GmbH, part of Springer Nature

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Johanning, V. (2024). The Process Organization of IT: Which IT Processes and Structures Does a Modern and Lean IT Organization of the Future Need?. In: Organization and Management of IT. Springer, Wiesbaden. https://doi.org/10.1007/978-3-658-39572-8_4

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  • DOI: https://doi.org/10.1007/978-3-658-39572-8_4

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  • Publisher Name: Springer, Wiesbaden

  • Print ISBN: 978-3-658-39571-1

  • Online ISBN: 978-3-658-39572-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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