Abstract
This is a classical problem in queuing theory: should there be multiple queues, one for each teller in a bank, or should we have one single queue for all the tellers? We have adopted this version of the problem from an example in [2]. The two situations are shown in Figs. 22.1 and 22.2.
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J. Buckley, J. Bank Teller Problem. In: Simulating Fuzzy Systems. Studies in Fuzziness and Soft Computing, vol 171. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-32375-4_22
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DOI: https://doi.org/10.1007/978-3-540-32375-4_22
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