Abstract
A discussion of recent years in retail banking and its digital channels analyzing the relationship between finance and technology from what is understood by “FinTech,” to whether banks are likely to retain the direct relationship to the consumer or will become what is commonly referred to as “dumb pipes”—i.e., offerers of banking services infrastructure for other players who will design better frontend experiences.
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Notes
- 1.
Nigel Rodis, “The Pigeon Fanciers”, www.WiderImage.Reuters.com, August 29, 2013, https://widerimage.reuters.com/story/the-pigeon-fanciers.
- 2.
Duena Blomstrom, “Everyone Is FinTech, Get Over It”, www.duenablomstrom.com, March 3, 2017, https://duenablomstrom.com/?s=everyone+is+fintech.
- 3.
Wikipedia, “Financial Technology”, www.Wikipedia.com, December 18, 2017, https://en.wikipedia.org/wiki/Financial_technology.
- 4.
Duena Blomstrom, “The FinTech Gold Rush and BEs”, www.duenablomstrom.com, June 1, 2015, https://duenablomstrom.com/?s=gold+rush.
- 5.
Duena Blomstrom, “2017—The Year Data Made Bank”, www.duenablomstrom.com, January 5, 2017, https://duenablomstrom.com/?s=data.
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Blomstrom, D. (2018). The Relationship Between Financial Services and Technology. In: Emotional Banking. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-75653-0_1
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DOI: https://doi.org/10.1007/978-3-319-75653-0_1
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