The term “stakeholder” was first coined by Stanford Research Institute in a 1963 internal memorandum to mean “those groups without whose support the organization would cease to exist.” By 1983, this definition was revised to [an] “identifiable group or individual who can affect the achievement of an organization’s objectives or who is affected by the achievement of an organization’s objectives” (Freeman and Reed 1983: 89, 91).
In the tourism literature, stakeholders are typically framed as the “groups or individuals who are associated with tourism development initiatives and therefore can affect or are affected by the decisions and activities of those initiatives” (Waligo et al. 2013: 343). Major groups include tourists, residents, nongovernment organizations, and private and public sectors, each with different and internally diverse interests, needs, and expectations.
Depending on the nature and extent of their connection with an organization or tourism initiative, stakeholders may be...
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Marzuki, A., Hay, I., Butler, G. (2024). Stakeholder – Tourism. In: Jafari, J., **ao, H. (eds) Encyclopedia of Tourism. Springer, Cham. https://doi.org/10.1007/978-3-319-01669-6_389-3
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Stakeholder – Tourism- Published:
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DOI: https://doi.org/10.1007/978-3-319-01669-6_389-3
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DOI: https://doi.org/10.1007/978-3-319-01669-6_389-2
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DOI: https://doi.org/10.1007/978-3-319-01669-6_389-1