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Covid-19 Contact Tracing Application Adoption: A Technology Readiness Model Perspective

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Innovations and Interdisciplinary Solutions for Underserved Areas (InterSol 2023)

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Abstract

In late December 2019, there was an unforeseen outbreak of Coronavirus (COVID-19), which resulted in a global pandemic that claimed millions of lives. To allow individuals to travel freely and the economy to recover, government officials needed to be able to swiftly detect potential COVID-19 situations and track prospective encounters. There are numerous methods for doing contact tracing, one of them is to use contact tracking application. The COVID-19 contact tracing application allows for the tracking of people who encounter individuals who have COVID-19, regardless of where they are. The purpose of the research was to investigate the adoption of contact tracking applications through the theory of technology readiness in Nigeria. A cross-sectional survey was carried out using a non-probability sampling technique. Online questionnaires were sent via social media and email, with a total of 145 individuals taking part in the study. The data collected were analyzed using partial least squares (PLS) utilizing the SmartPLS-3 software to test the hypothesis generated by the research model presented in the study. The results obtained from the data collection and analysis revealed that six of the presented hypotheses were supported. Innovativeness was found to be strongly related to perceived usefulness while discomfort has a negative effect on perceived ease of use and usefulness. Implications of those findings are further discussed.

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Authors and Affiliations

  1. Middlesex University, Flic En Flacq, Mauritius

    Adesola Tolulope Olaegbe & Muhammad Z. I. Lallmahomed

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  1. Adesola Tolulope Olaegbe
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  2. Muhammad Z. I. Lallmahomed
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Correspondence to Muhammad Z. I. Lallmahomed .

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Editors and Affiliations

  1. Middlesex University Mauritius, Flic en Flac, Mauritius

    Amar Seeam

  2. Middlesex University Mauritius, Flic en Flac, Mauritius

    Visham Ramsurrun

  3. Middlesex University Mauritius, Flic en Flac, Mauritius

    Suraj Juddoo

  4. African Network Information Centre, Ebene, Mauritius

    Amreesh Phokeer

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Olaegbe, A.T., Lallmahomed, M.Z.I. (2024). Covid-19 Contact Tracing Application Adoption: A Technology Readiness Model Perspective. In: Seeam, A., Ramsurrun, V., Juddoo, S., Phokeer, A. (eds) Innovations and Interdisciplinary Solutions for Underserved Areas. InterSol 2023. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 541. Springer, Cham. https://doi.org/10.1007/978-3-031-51849-2_17

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  • DOI: https://doi.org/10.1007/978-3-031-51849-2_17

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  • Online ISBN: 978-3-031-51849-2

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