Abstract
The general thesis of ‘analytical problem-solving facilitated conflict resolution’ is that parties to a conflict are able to find agreed options or means by which to cooperate in achieving their goals once they have made a complete analysis of the problems in their relationships. Such an analysis includes perceiving accurately the depths of feelings and the frustrations experienced by each other, and the extent to which apparently hostile behaviors are the consequence of environmental constraints.
This text was first published by John Burton as chapter 18, “Unfinished Business in Conflict Resolution” in: John Burton and Frank Dukes (Eds.), 1990: Conflict: Readings in Management & Resolution (New York: St. Martin’s Press): 328-335. The chapter was written for the purposes of that volume’s collection. The copyright for this coedited volume was retained by the co-editors.
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Burton, J.W. (2024). Unfinished Business in Conflict Resolution (1990). In: Dunn, D.J., Brauch, H.G., Burton, P. (eds) John W. Burton: A Pioneer in Conflict Analysis and Resolution. Pioneers in Arts, Humanities, Science, Engineering, Practice, vol 33. Springer, Cham. https://doi.org/10.1007/978-3-031-51258-2_18
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DOI: https://doi.org/10.1007/978-3-031-51258-2_18
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