Abstract
Purpose: Working conditions are undoubtedly critical to the general well-being and performance of workers. The purpose of the study was to apply the Plan-Do-Check-Act model to improve the quality of the work environment of an informal apparel micro enterprise.
Design/Methodology/Approach: Action research with a single-case study design and qualitative approach was adopted. Direct observation and interview were used to collect the data.
Findings: Findings showed that the quality of the MSE’s work environment was poor. The business operator experienced consistent body pains which affects the worker’s general well-being and performance. Strategies for improving the work environment was developed based on ergonomic principles, communicated to the business operator and implemented.
Implications/Research limitations: Account of the subject implied that the improved work environment i.e. renovation of the workshop led to the worker’s comfort, well-being, and increased performance.
Practical Implications: This action-oriented study can be extended to other small-scale informal apparel enterprises in poor urban areas in develo** counties to improve their work environment.
Originality/Value: This would help to contribute to the attainment of SDG 3 (good health and well-being), SDG 8 (decent work and economic growth) and SDG 9 (industry, innovation, and infrastructure) set by the global community. It can also serve as case for educational purposes.
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Senayah, W.K., Appiadu, D. (2023). Innovative Work Environment of an Informal Apparel Micro Enterprise with PDCA Cycle: An Action-Oriented Case Study. In: Aigbavboa, C., et al. Sustainable Education and Development – Sustainable Industrialization and Innovation. ARCA 2022. Springer, Cham. https://doi.org/10.1007/978-3-031-25998-2_10
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