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Uncovering Informal Workplace Learning by Using Diaries

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Methods for Researching Professional Learning and Development

Part of the book series: Professional and Practice-based Learning ((PPBL,volume 33))

Abstract

Many of the processes and outcomes of informal workplace learning remain almost unnoticed by the learner, which makes it difficult to empirically investigate informal workplace learning using retrospective self-reports. Intensive longitudinal methods allow for a data collection in situ, that means during or close to the actual processes. One such approach is the diary method, more rarely also referred to as working journals or learning logs. This chapter provides an introduction to the diary method as a data gathering tool for investigating informal workplace learning. It provides a discussion of different forms of validity, a systematic overview of typical research questions, diary parameters such as sampling methods, recording methods, and item formats as well as reporting standards in diary studies. In the second part of this chapter, two diary studies are presented to illustrate the various forms of implementation. The first study by Rausch investigates learning from errors in the workplace with a paper-based diary. In this section, the focus is on the measurement of emotions and the lack of correlation between diary and questionnaire data of similar phenomena. The second study by Goller and Steffen investigates the informal workplace learning of nurses during a special instructional setting (student-run hospital wards) and implemented voice recording. Future directions for diary studies on workplace learning are reviewed with respect to technological developments and mixed method designs.

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Authors and Affiliations

  1. Mannheim Business School (MBS), Economic and Business Education – Workplace Learning, University of Mannheim, Mannheim, Germany

    Andreas Rausch

  2. Institute of Educational Science, Paderborn University, Paderborn, Germany

    Michael Goller & Bianca Steffen

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  1. Andreas Rausch
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  2. Michael Goller
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  3. Bianca Steffen
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Correspondence to Andreas Rausch .

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Editors and Affiliations

  1. Institute of Educational Science, Paderborn University, Paderborn, Germany

    Michael Goller

  2. Centre for Transformative Innovation, Swinburne University of Technology, Melbourne, VIC, Australia

    Eva Kyndt

  3. Department of Education, University of Jyväskylä, Jyväskylä, Finland

    Susanna Paloniemi

  4. Department of Education, University of Oslo, Blindern, Oslo, Norway

    Crina Damşa

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Rausch, A., Goller, M., Steffen, B. (2022). Uncovering Informal Workplace Learning by Using Diaries. In: Goller, M., Kyndt, E., Paloniemi, S., Damşa, C. (eds) Methods for Researching Professional Learning and Development. Professional and Practice-based Learning, vol 33. Springer, Cham. https://doi.org/10.1007/978-3-031-08518-5_3

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  • DOI: https://doi.org/10.1007/978-3-031-08518-5_3

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