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User Experience Design in Software and Hardware Components Studied in Human-Computer Interaction

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Design Tools and Methods in Industrial Engineering II (ADM 2021)

Part of the book series: Lecture Notes in Mechanical Engineering ((LNME))

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Abstract

User Experience (UX) is a concept based on the human-product interaction. An increase of UX studies in the Human-Computer interaction (HCI) field was observed in the last decade. Empirical studies based their experimental activity on HCI products, which are characterized by two components: Software and intangible (digital interfaces and web apps) and Hardware and physical (devices). Trough an explorative study, the authors propose a research direction to compares UX studies targeting software and hardware components of HCI products. A preliminary sample of papers was considered. The authors collected contributions where UX in HCI design is investigated through case studies involving devices with software and hardware components. Objectives, methods, and tools of each case study were compared. It emerged that complex systems require both quantitative and qualitative analysis approaches, as the wide variety of tools for data acquisition and processing show. Since Hardware components are more closely related to products such as consumer goods and engineering products, it is possible that methods and tools used to study hardware components could also be applicable to other physical and tangible products, i.e., the main reference for product, engineering, and mechanical design.

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Authors and Affiliations

  1. Faculty of Science and Technology, Free University of Bozen-Bolzano, Piazza Università, 3, 39100, Bolzano, Italy

    Aurora Berni & Yuri Borgianni

Authors
  1. Aurora Berni
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  2. Yuri Borgianni
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Corresponding author

Correspondence to Aurora Berni .

Editor information

Editors and Affiliations

  1. Dipartimento di Ingegneria Gestionale, dell’Informazione e della Produzione, Univesita Degli Studi di Bergamo, Dalmine, Bergamo, Italy

    Caterina Rizzi

  2. Dipartimento di Ingegneria Meccanica e Aerospaziale, Sapienza Università di Roma, Rome, Italy

    Francesca Campana

  3. Dipartimento di Ingegneria Meccanica e Aerospaziale, Sapienza Università di Roma, Roma, Italy

    Michele Bici

  4. Dipartimento di Ingegneria "Enzo Ferrari", Università di Modena e Reggio Emilia, Modena, Italy

    Francesco Gherardini

  5. Dipartimento di Ingegneria, Università degli Studi di Palermo, Palermo, Italy

    Tommaso Ingrassia

  6. Dipartimento di Ingegneria, Università degli Studi Roma Tre, Roma, Italy

    Paolo Cicconi

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Berni, A., Borgianni, Y. (2022). User Experience Design in Software and Hardware Components Studied in Human-Computer Interaction. In: Rizzi, C., Campana, F., Bici, M., Gherardini, F., Ingrassia, T., Cicconi, P. (eds) Design Tools and Methods in Industrial Engineering II. ADM 2021. Lecture Notes in Mechanical Engineering. Springer, Cham. https://doi.org/10.1007/978-3-030-91234-5_9

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  • DOI: https://doi.org/10.1007/978-3-030-91234-5_9

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-91233-8

  • Online ISBN: 978-3-030-91234-5

  • eBook Packages: EngineeringEngineering (R0)

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