Abstract
Research suggests cultural diversity in the workplace has significant potential to enhance business success. It is therefore important that business coaches working in a global marketplace understand diversity and develop an understanding of the multicultural issues facing coaches and their coachees on a daily basis. This chapter reviews the contemporary literature on managing diversity, cultural competence, leadership as a function of cultural difference, and coaching across cultures. Cross-cultural research suggests culture strongly influences leadership concepts, often in unconscious ways. Understanding diversity and multiculturalism is a critical competence for a business coach, broadening their understanding of the social and workplace context and equip** them to better support organizational clients.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Ang, S., Dyne, I. V., Koh, C., Ng, K., Templer, K. J., Tay, C., & Chandrasekar, N. A. (2007). Cultural Intelligence: Its measurement and effects on cultural judgment and decision making, cultural adaptation, and task performance. Nanyang Technological University.
Barak, M. E. (2014). Managing diversity: Toward a globally inclusive workplace (3rd ed.). Sage.
Brodbeck, F. C., Frese, M., Akerblom, S., Audia, G., Bakacsi, G., Bendova, H., Bodega, D., Bodur, M., Booth, S., Brenk, K., Castel, P., Den Hartog, D., Donnelly-Cox, G., Gratchev, M. V., Holmberg, I., Jarmuz, S., Correia Jesuino, J., Jorbenadse, R., Kabasakal, H. E., … Wunderer, R. (2000). Cultural variation of leadership prototypes across 22 European countries. Journal of Occupational and Organizational Psychology, 73, 1–29.
Christian, J., Porter, L. W., & Moffitt, G. (2006). Workplace diversity and group relations: An overview. Group Processes and Intergroup Relations, 9(4), 459–466.
Cross, T., Bazron, B., Dennis, K., & Isaacs, M. (1989). Towards a culturally competent system of care: Volume I. CASSP Technical Assistance Center, Georgetown University.
Earley, P. C., & Mosakowski, E. (2004). Cultural intelligence. Harvard Business Review, 82(10), 1–9.
Egan, M. L., & Bendick, M. (2008). Combining multicultural management and diversity into one course on cultural competence. Academy of Management Learning and Education, 7(3), 387–393.
Gay, G. (2002). Preparing for culturally responsive teaching. Journal of Teacher Education, 53(2), 106–116.
Harrison, D. A., Price, K. H., & Bell, M. P. (1998). Beyond relational demography and the effects of surface- and deep-level diversity on work group cohesion. Academy of Management Journal, 41, 96–107.
Hewlett, S. A., Marshall, M., & Sherbin, L. (2013, December). How diversity can drive innovation. Harvard Business Review. https://hbr.org/2013/12/how-diversity-can-drive-innovation
Hofstede, G. (1980). Culture’s consequences: International differences in work-related values. Sage.
Hofstede, G. (1994). Cultures and organizations: Software of the mind. HarperCollins.
Hofstede, G. (2001). Culture’s consequences: Comparing values, behaviors, institutions, and organizations across nations. Sage.
Hofstede, G., Hofstede, G. J., & Minkov, M. (2010). Cultures and organizations: Software of the mind: Intercultural cooperation and its importance for survival. McGraw-Hill.
House, R., Javidan, M., Hanges, P., & Dorfman, P. (2002). Understanding cultures and implicit leadership theories across the globe: An introduction to project GLOBE. Journal of Business Communication, 44(3), 199–235.
Jarzabkowski, P., & Searle, R. H. (2004). Harnessing diversity and collective action in the top management team. Long Range Planning, 37, 399–419.
Javidan, M., & House, R. J. (2001). Cultural acumen for the global manager: Lessons from Project GLOBE. Organizational Dynamics, 29(4), 289–305.
Lee, C., & Farh, J.-L. (2004). Joint effects of group efficacy and gender diversity on group cohesion and performance. Applied Psychology: An International Review, 53(1), 136–154.
Matsumoto, D. (1996). Culture and psychology. Brooks/Cole.
Rosinski, P. (2003). Coaching across cultures. Nicholas Brealey.
Spencer-Oatey, H. (2008). Culturally speaking: Culture, communication and politeness theory (2nd ed.). Continuum.
Tannen, D. (1990). You just don’t understand: Women and men in conversation. Morrow.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this chapter
Cite this chapter
Stout-Rostron, S. (2022). Culturality in Coaching. In: Greif, S., Möller, H., Scholl, W., Passmore, J., Müller, F. (eds) International Handbook of Evidence-Based Coaching. Springer, Cham. https://doi.org/10.1007/978-3-030-81938-5_20
Download citation
DOI: https://doi.org/10.1007/978-3-030-81938-5_20
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-81937-8
Online ISBN: 978-3-030-81938-5
eBook Packages: Behavioral Science and PsychologyBehavioral Science and Psychology (R0)