Abstract
The lack of usability of automated medical record management systems holds back the quality of health care services in health institutions. This situation is especially critical with the increase of the number of patients because of the pandemic of COVID-19. In the present work, a web-based medical records management system was developed with an easy-to-use interface for digital immigrant users. For the management and development of the project, the XP (eXtreme Programming) methodology of the software life cycle was successfully applied. The system was developed using open source technologies: PHP as programming language and the Bootstrap framework for the design of user interfaces. The result was an elegant and modern user interface that provides ease of use to digital immigrant users. The system was validated through an experimental evaluation carried out at the medical center of “La Concordia”, in Ecuador. This evaluation was based on Jakob Nielsen usability principles and the software product quality norms of the ISO/IEC 25010 standard. The heuristic validation of the proposal resulted in a 93% of acceptance whilst function tests where successful in 96% of times. Besides, the result of a SUS test with the participation of five digital immigrants turn out in a 91.5% of system usability. Finally, it is worth mentioning that this software is now in exploitation in a local medical center with successful results.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Barnum, C., Bevan, N., Cockton, G., Nielsen, J., Spool, J., Wixon, D.: The “magic number 5”: is it enough for web testing? In: Conference on Human Factors in Computing Systems - Proceedings, pp. 698–699 (2003). https://doi.org/10.1145/765891.765936
Baumgart, D.C.: Digital advantage in the covid-19 response: perspective from canada’s largest integrated digitalized healthcare system. NPJ Digit. Med. 3(1), 1–4 (2020). https://doi.org/10.1038/s41746-020-00326-y
González, A.: Sistema informático para la gestión de las historias clínicas en los estudios de imagen médicas del laboratorio clínico Cedylabe en la provincia de Santo Domingo de los Tsáchilas durante el período 2017–2018. B.S. Thesis, Universidad Católica del Ecuador, Santo Domingo, Ecuador (2018)
ISO: Iso tc 215 (2020). http://www.himss.org/ASP/topics_ISO.asp
mediCloud: Medicloud - software gratuito para clínicas médicas (2020). https://medicloud.me/
Morales, A.: Análisis y diseño de un sistema de gestión de historias clínicas para pacientes del centro de salud Pachitea. B.S. Thesis, Universidad de Piura, Piura, Peru (2015)
Nielsen, J.: Usability inspection methods. In: Conference Companion on Human Factors in Computing Systems, pp. 413–414 (1994)
Nimbo: Software de expediente clínico electrónico moderno (2020). https://www.nimbo-x.com/clinical
Nosh: Nosh emr: Free, open source health charting system (2020). https://medevel.com/nosh-emr-open-source
Obando, G., Pérez, M.: Sistema informático para la gestión del proceso de historia clínica de los pacientes del hospital martin icaza de la ciudad de Babahoyo. B.S. Thesis, Universidad Técnica de Babahoyo, Babahoyo, Ecuador (2014)
openEMR: openEMR software official web page (2020). https://www.open-emr.org/
Gutarra, C., Quiroga, R.: Implementación de un sistema de historias clínicas electrónicas para el Centro de Salud Perú 3ra Zona. B.S. Thesis, Universidad de San Martín de Porres, Lima, Perú (2014)
Ramos, M.: Sistema informático para la gestión administrativa en el consultorio médico san gerardo de la ciudad de quevedo. Master’s thesis, Universidad Regional Autónoma de los Andes, Ambato, Ecuador (2013)
Ripalda, D., Guevara, C., Garrido, A.: Relationship between gestalt and usability heuristics in mobile device interfaces. In: Karwowski, W., Ahram, T., Etinger, D., Tanković, N., Taiar, R. (eds.) IHSED 2020. AISC, vol. 1269, pp. 156–161. Springer, Cham (2021). https://doi.org/10.1007/978-3-030-58282-1_25
SML: Sml - software médico en línea (2020). https://smlmedico.com
Tapp, H., Ludden, T., Shade, L., Thomas, J., Mohanan, S., Leonard, M.: Electronic medical record alert activation increase hepatitis c and hiv screening rates in primary care practices within a large healthcare system. Prev. Med. Rep. 17, 101036 (2020). https://doi.org/10.1016/j.pmedr.2019.101036
Villarruel, C.: Sistema de gestión para historias clínicas bajo la plataforma android orientado a los médicos del condominio del hospital millennium. B.S. Thesis, Universidad Técnica de Ambato, Ambato, Ecuador (2015)
worldVistA: Worldvista official web page (2020). http://worldvista.org/
Yoo, C.W., Huang, C.D., Goo, J.: Task support of electronic patient care report (epcr) systems in emergency medical services: an elaboration likelihood model lens. Inf. Manag. 57(6), 103336 (2020). https://doi.org/10.1016/j.im.2020.103336
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2021 Springer Nature Switzerland AG
About this paper
Cite this paper
Celi-Párraga, R., Fernández-Peña, F., Coello-Fiallos, D. (2021). Development of a Web-Based Medical Record Management Software for Digital Immigrant Users. In: Botto-Tobar, M., Montes León, S., Camacho, O., Chávez, D., Torres-Carrión, P., Zambrano Vizuete, M. (eds) Applied Technologies. ICAT 2020. Communications in Computer and Information Science, vol 1388. Springer, Cham. https://doi.org/10.1007/978-3-030-71503-8_5
Download citation
DOI: https://doi.org/10.1007/978-3-030-71503-8_5
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-71502-1
Online ISBN: 978-3-030-71503-8
eBook Packages: Computer ScienceComputer Science (R0)