Abstract
The purpose of this paper is to explore the perceptions of healthcare professionals (HCPs) in the countries of India and Pakistan, that impede knowledge management practices by adopting mobile technologies in healthcare. An exploratory study was conducted among healthcare professionals in India and Pakistan to assess their perceptions regarding knowledge management practices using mobile applications in their working environment. This cross-sectional qualitative study used semi-structured interviews with healthcare professionals in both India and Pakistan. The interviews were analyzed using a thematic analysis, which revealed three major themes. These themes being: Medical education and training, Collaboration between HCPs, and Patient health education. Findings indicate that the HCPs associated with mobile technologies in healthcare in India and Pakistan generally view it in a functional manner, rather than in an explicit manner. The mobile healthcare technologies in use are looked upon as an alternative solution for clinical purposes such as viewing diagnostic reports or providing initial information to the patients, and many more. The recognition of the idea of explicit and tacit knowledge is not usual among the HCPs. Therefore, the knowledge-sharing ability of mobile healthcare technologies is understood below par and often underutilized.
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The authors acknowledge the support received by Avijit Chowdhury from the University of Southern Queensland in the form of fees research scholarship for Ph.D studies.
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Chowdhury, A., Hafeez-Baig, A., Gururajan, R., Sharif, M.A. (2020). The Adoption of Mobile Technologies in Healthcare: The Perceptions of Healthcare Professionals Regarding Knowledge Management Practices in Develo** Countries. In: Stephanidis, C., et al. HCI International 2020 – Late Breaking Papers: Interaction, Knowledge and Social Media. HCII 2020. Lecture Notes in Computer Science(), vol 12427. Springer, Cham. https://doi.org/10.1007/978-3-030-60152-2_5
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