Create Value Through Customer Progress, Not by Meeting Requirements

The Value Principle

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Becoming a Software Company

Abstract

The value that can be created with software isn’t some function of meeting business requirements at the lowest cost possible. With a medium like software, you can create billions of dollars of value without much cost. Just as easily, you can end with little to no value at the cost of billions of dollars. To avoid the failures in creating value, everything you build should pass a timeless test of value. It should create progress in the lives of your customers and users. 

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Notes

  1. 1.

    A customer can be any end user–external customer using the enterprise products or services or an internal employee using the enterprise software system to do their job. The notion of who the customer is poorly thought of in enterprise software.

  2. 2.

    As reported by Jeff Lawson in his book, President Obama went into the meeting with Silicon Valley engineers and announced, “Your country needs you.”

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Sidhu, A. (2023). Create Value Through Customer Progress, Not by Meeting Requirements. In: Becoming a Software Company. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-9169-6_2

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