Abstract
Some form of control in organizations is necessary to ensure that subordinates do what their managers want, which cannot be taken for granted. In a bureaucracy, most of the necessary control occurs indirectly through rules and other elements of organizational structure. Work processes are highly standardized, and managers only intervene in exceptional circumstances. In this chapter, we look at how bureaucratic control works in software processes.
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Wendorff, P. (2022). Bureaucratic Control. In: Politics in Software Development. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-7380-7_6
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DOI: https://doi.org/10.1007/978-1-4842-7380-7_6
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Publisher Name: Apress, Berkeley, CA
Print ISBN: 978-1-4842-7379-1
Online ISBN: 978-1-4842-7380-7
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