Abstract
When creativity is taken as a long-term, complex, and collaborative activity, support for awareness is required for group members to monitor the development of ideas, track how these ideas became narrowed, and understand how alternatives are being implemented and integrated by colleagues. In this chapter, we investigate the effects of exposing design rationale to convey awareness, specifically activity awareness, in group creativity. Through evaluating a prototype, we investigate status updates that convey design rationale, and to what consequences, in small groups in fully distributed collaboration. We found that status updates are used for a variety of purposes and that participants’ comments on their collaborators’ status updates provided feedback. Overall, results suggest that participants’ awareness about their collaborators’ future plans increased over time. Majority of participants found the status updates useful, particularly those with higher metacognitive knowledge. Based on our results, two design strategies for activity awareness are proposed.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Ackerman, M. S. (2000). The intellectual challenge of CSCW: The gap between social requirements and technical feasibility. Human Computer Interaction, 15, 179–203.
Brown, A. L., Bransford, J. D., Ferrara, R. A., & Campione, J. C. (1983). Learning, remembering, and understanding. In J. H. Flavell & E. M. Markman (Eds.), Handbook of child psychology: Vol. 3. Cognitive development (pp. 77–166). Somerset, NJ: Wiley.
Carroll, J. M., Neale, D. C., Isenhour, P. L., Rosson, M. B., & McCrickard, D. S. (2003). Notification and awareness: Synchronizing task-oriented collaborative activity. International Journal of Human-Computer Systems, 58, 605–632.
Carroll, J. M., Rosson, M. B., Convertino, G., & Ganoe, C. H. (2006). Awareness and teamwork in computer-supported collaborations. Interacting with Computers, 18, 21–46.
Convertino, G., Neale, D. C., Hobby, L., Carroll, J. M., & Rosson, M. B. (2004). A laboratory method for studying activity awareness. In Proceedings of NordiCHI (pp. 313–322). New York: ACM Press.
Dourish, P. (1997, March). Extending awareness beyond synchronous collaboration. Paper presented at the CHI’97 Workshop on Awareness in Collaborative Systems, Atlanta, Georgia, USA. Retrieved July 25, 2011, from http://www.dourish.com/publications/chi97-awareness.html
Erickson, T., & Kellogg, W. (1999). Social translucence: An approach to designing systems that support social processes. ACM Transactions on Computer-Human Interaction, 7, 59–83.
Farooq, U., Carroll, J. M., & Ganoe, C. H. (2007). Supporting creativity with awareness in distributed collaboration. In Proceedings of the international SIGGROUP conference on supporting group work (pp. 31–40). New York: ACM Press.
Fitzpatrick, G., Parsowith, S., Segall, B., & Kaplan, S. (1998). Tickertape: Awareness in a single line. In Proceedings of CHI (pp. 281–282). New York: ACM Press.
Flavell, J. H. (1978). Metacognitive development. In J. M. Scandura & C. J. Brainard (Eds.), Structural process theories of complex human behavior (p. 245). Alphen aan den Rijn: Sijthoff and Noordhoff.
Flavell, J. H. (1979). Metacognition and cognitive monitoring: A new area of cognitive-developmental inquiry. American Psychologist, 34, 906–911.
Ganoe, C. H., Somervell, J. P., Neale, D. C., Isenhour, P. L., Carroll, J. M., Rosson, M. B., & McCrickard, D. S. (2003). Classroom BRIDGE: Using collaborative public and desktop timelines to support activity awareness. In Proceedings of UIST (pp. 21–30). New York: ACM Press.
Greenberg, S., & Rounding, M. (2001). The notification collage: Posting information to public and personal displays. In Proceedings of CHI (pp. 514–521). New York: ACM Press.
Gutwin, C., Greenberg, S., & Roseman, M. (1996). Workspace awareness support with radar views. In Proceedings of CHI (pp. 210–211). New York: ACM Press.
Kumar, A. E. (1998). The influence of metacognition on managerial hiring decision making: Implications for management development. Unpublished doctoral dissertation, Virginia Polytechnic Institute and State University, USA. Retrieved August 15, 2011, from http://scholar.lib.vt.edu/theses/available/etd-62698122255/unrestricted/Diss72698.pdf
Malone, T. W., Grant, K. R., Lai, K., Rao, R., & Rosenblitt, D. (1986). Semi-structured messages are surprisingly useful for computer-supported coordination. In Proceedings of CSCW (pp. 102–114). New York: ACM Press.
McEwan, G., & Greenberg, S. (2005). Supporting social worlds with the community bar. In Proceedings of the international SIGGROUP conference on supporting group work (pp. 21–31). New York: ACM Press.
Metcalfe, J., & Shimamura, A. P. (Eds.). (1994). Metacognition. Cambridge, MA: The MIT Press.
Ocker, R., Hiltz, S. R., Turoff, M., & Fjermestad, J. (1996). The effects of distributed group support and process structuring on software requirements development teams: Results on creativity and quality. Journal of Management Information Systems, 12(3), 127–153.
Olson, J. S., Olson, G. M., Storrosten, M., & Carter, M. (1993). Groupwork close up: A comparison of the group design process with and without a simple group editor. ACM Transactions on Office Information Systems, 11, 321–348.
Rittenbruch, M., Viller, S., & Mansfield, T. (2007). Announcing activity: Design and evaluation of an intentionally enriched awareness service. Human Computer Interaction, 22, 137–171.
Schmidt, K. (2002). The problem with “awareness”. Computer Supported Cooperative Work, 11, 285–298.
Schraw, D., & Dennison, R. S. (1994). Assessing metacognitive awareness. Contemporary Educational Psychology, 19, 460–475.
Smale, S., & Greenberg, S. (2005). Broadcasting information via display names in instant messaging. In Proceedings of the international SIGGROUP conference on supporting group work (pp. 89–98). New York: ACM Press.
Strauss, A., & Corbin, J. (1998). Basics of qualitative research: Techniques and procedures for develo** grounded theory. Thousand Oaks: Sage.
Suchman, L. (1994). Do categories have politics? The language/action perspective reconsidered. Computer Supported Cooperative Work, 2, 177–190.
Whittaker, S., Frolich, D., & Daly-Jones, O. (1994). Informal workplace communication: What is it like and how might we support it? In Proceedings of CSCW (pp. 131–138). New York: ACM Press.
Winograd, T., & Flores, F. (1986). Understanding computers and cognition: A new foundation for design. Norwood: Ablex Publishing Corporation.
Zhao, D., & Rosson, M. B. (2009). How and why people Twitter: The role that micro-blogging plays in informal communication at work. In Proceedings of the international SIGGROUP conference on supporting group work (pp. 243–252). New York: ACM Press.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag London
About this chapter
Cite this chapter
Farooq, U., Carroll, J.M. (2013). Supporting Awareness in Creative Group Work by Exposing Design Rationale. In: Carroll, J. (eds) Creativity and Rationale. Human–Computer Interaction Series, vol 20. Springer, London. https://doi.org/10.1007/978-1-4471-4111-2_12
Download citation
DOI: https://doi.org/10.1007/978-1-4471-4111-2_12
Published:
Publisher Name: Springer, London
Print ISBN: 978-1-4471-4110-5
Online ISBN: 978-1-4471-4111-2
eBook Packages: Computer ScienceComputer Science (R0)