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Does digitalization improve innovation performance of enterprises?—Evidence from Chinese manufacturing enterprises survey

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Abstract

The deep integration of the new generation of information technology and the real economy provides a new impetus to world economic growth. How manufacturing enterprises, as important microeconomic units, achieve high-quality development through digitalization has drawn much attention from scholars. This article uses the 2012 World Bank survey data of Chinese manufacturing companies to reveal the effect and mechanism of digitalization on innovation performance. This paper suggests that (1) the increasing degree of firms’ digitalization significantly promotes the consumers’ acceptance for corporate innovation; (2) digitalization can bring inclusive contributions to corporate innovation performance; (3) exploitative innovation and exploratory innovation play a partial mediating role in digitalization and innovation performance, while their mechanisms are quite different: The positive mediating effect of exploratory innovation neutralizes the negative suppressing effect of exploitative innovation, and the former one is the main driving force for realizing positive innovation performance. Collectively, these findings provide a theory-based understanding of the impacts of digitalization, while also guiding what executives should expect from the use of rapidly emerging digital technologies.

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Notes

  1. Digital technologies are considered the driving force for the digital economy. Currently, many scholars also express “digital technology” equally through “the new generation of information technologies” and “information and communication technology (ICT).” Without special explanation, the new generation of digital technology, the new generation of information technology, information and communication technology (ICT) is used as a synonymous alternative in this paper.

  2. In the process of innovation and entrepreneurship, digital technology can provide the carrying capacity of related behaviors for specific subjects or specific situations.

  3. Sampling Region: Bei**g, Guangzhou, Shenzhen, Foshan, Dongguan, Shijiazhuang, Hefei, Tangshan, Zhengzhou, Luoyang, Wuhan, Nan**g, Wuxi, Suzhou, Nantong, Shenyang, Dalian, **an, Qingdao, Yantai, Shanghai, Chengdu, Hangzhou, Ningbo, and Wenzhou.

  4. The firm established in 2011 has a natural 0 age, all values are added by 1, and then the natural logarithm is taken.

  5. ERP (enterprise resource planning): Record and allocate human, material, and financial resources, and share real-time internal data across regions and departments. SCM (supply chain management): use data to plan, schedule, allocate, control and utilize materials, funds, information, and other resources in the supply chain. CRM (customer relationship management): Exchange products, services and after-sales information with customers. Provide personalized and customized products and services through customer data.

  6. EDI (electronic data interchange): Exchange of business data between companies (B2B) in a standard format.

  7. The famous quote by Robert Solow (1987) “You can see the computer age everywhere except in the productivity statistics.”.

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Liu, H. Does digitalization improve innovation performance of enterprises?—Evidence from Chinese manufacturing enterprises survey. Pers Ubiquit Comput (2024). https://doi.org/10.1007/s00779-024-01796-7

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