Abstract
With more and more people engaging in virtual environments, the virtual goods market is highly profitable and expanding rapidly. Literature to date suggests that people buy in-game content with many different motivations (social, functional, perceived enjoyment, etc.), but studies have remained silent on how narcissism affects in-game buying behavior and motivations. This study aimed to delineate the role of overt (grandiose) narcissism and vulnerable (covert) narcissism on virtual goods purchase intention and motivations. An online quantitative survey collected data from online gamers (N = 401). Participants were invited via online playing and streaming platform Twitch.tv, and Discord gaming channels. Results demonstrate that overt narcissism but not covert narcissism predicts in-game purchase intention. The perceived social visibility of virtual goods was found as a mediator of the positive relationship between overt narcissism and purchase intention. By analyzing the inventory of in-game purchase motivations, four distinct motivations were explored: unobstructed play, in-game symbolic consumption, economic rationale, and social interaction. The findings suggest that both types of narcissism are positively related to motivations for unobstructed play and in-game symbolic consumption. Additionally, covert narcissism was positively related to economic rationale motivation. Findings are discussed both for practitioners and researchers.
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Data availability
Data is available on request from the authors.
Notes
Self-construal refers to self-definition in which the self is determined independently of others or interdependently with others.
The currency used in the FIFA game (See Scarle et al. [118] for virtual currencies and transactions).
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Appendices
Appendix 1. Measurement items
Overt narcissism: NPI–16 (see instructions for; [3]) | |
---|---|
NPI1 | I really like to be the center of attention |
It makes me uncomfortable to be the center of attention | |
NPI2 | I am no better or no worse than most people |
I think I am a special person | |
NPI3 | Everybody likes to hear my stories |
Sometimes I tell good stories | |
NPI4 | I usually get the respect that I deserve |
I insist upon getting the respect that is due me | |
NPI5 | I don't mind following orders |
I like having authority over people | |
NPI6 | I am going to be a great person |
I hope I am going to be successful | |
NPI7 | People sometimes believe what I tell them |
I can make anybody believe anything I want them to | |
NPI8 | I expect a great deal from other people |
I like to do things for other people | |
NPI9 | I like to be the center of attention |
I prefer to blend in with the crowd | |
NPI10 | I am much like everybody else |
I am an extraordinary person | |
NPI11 | I always know what I am doing |
Sometimes I am not sure of what I am doing | |
NPI12 | I don't like it when I find myself manipulating people |
I find it easy to manipulate people | |
NPI13 | Being an authority doesn't mean that much to me |
People always seem to recognize my authority | |
NPI14 | I know that I am good because everybody keeps telling me so |
When people compliment me I sometimes get embarrassed | |
NPI15 | I try not to be a show off |
I am apt to show off if I get the chance | |
NPI16 | I am more capable than other people |
There is a lot that I can learn from other people |
Covert Narcissism: HSNS [56] 5-point Likert-type scale (ranging from "strongly disagree" to "strongly agree") | |
---|---|
HSNS1 | I can become entirely absorbed in thinking about my personal affairs, my health, my cares or my relations to others |
HSNS2 | My feelings are easily hurt by ridicule or the slighting remarks of others |
HSNS3 | When I enter a room I often become self-conscious and feel that the eyes of others are upon me |
HSNS4 | I dislike sharing the credit of an achievement with others |
HSNS5 | I feel that I have enough on my hands without worrying about other people's troubles |
HSNS6 | I feel that I am temperamentally different from most people |
HSNS7 | I often interpret the remarks of others in a personal way |
HSNS8 | I easily become wrapped up in my own interests and forget the existence of others |
HSNS9 | I dislike being with a group unless I know that I am appreciated by at least one of those present |
HSNS10 | I am secretly "put out" or annoyed when other people come to me with their troubles, asking me for my time and sympathy |
Perceived social visibility: Developed for the current study (Ranging from 1 = never to 4 = often) | |
---|---|
PSV1 | My friends notice the contents/items I buy |
PSV2 | My competitors notice the contents/items I buy |
PSV3 | I share the contents/items I bought with my friends on social media or in person |
Purchase intention: Developed for the current study (Ranging from 1 = unlikely to 4 = very likely) | |
---|---|
PI1 | How likely are you to buy virtual goods using real money in the future? |
PI2 | How likely are you to buy virtual goods using virtual money (in-game currency) in the future? |
PI3 | How likely are you to buy virtual money (in-game currency) using real money in the future? |
Inventory of in-game purchase motivations [54]: (Ranging from 1 = not at all important, 5 = very important) | |
---|---|
M1 | Avoiding repetition |
M2 | Reaching completion |
M3 | Speeding timers |
M4 | Protecting achievements |
M5 | Continuing play |
M6 | Showing off to friends |
M7 | Showing off achievements |
M8 | Personalization |
M9 | Participating in a special event |
M10 | Playing with friends |
M11 | Supporting a good game |
M12 | Giving gifts |
M13 | Investing in a hobby |
M14 | Reasonable pricing |
M15 | Special offers |
M16 | Unlocking content |
Appendix 2. Demographics
Category | Characteristics | Frequency (N = 401) | Percentage % |
---|---|---|---|
Gender | Female | 8 | 2 |
Male | 393 | 98 | |
Age | 18–24 | 240 | 59.9 |
25–30 | 120 | 29.9 | |
31–35 | 30 | 7.5 | |
36+ | 11 | 2.7 | |
Education | Graduated from Primary and Middle School | 5 | 1.2 |
Graduated from Highschool | 49 | 12.2 | |
Graduated with Bachelor's Degree | 131 | 32.7 | |
Ongoing Bachelor's | 188 | 46.9 | |
Master or PhD | 28 | 7.0 | |
Have you ever bought virtual money (in-game currency) with real money? | Never | 55 | 13.7 |
Rarely | 167 | 41.6 | |
Sometimes | 147 | 36.7 | |
Often | 32 | 8.0 | |
Have you ever bought virtual goods with real money? | Never | 92 | 22.9 |
Rarely | 164 | 40.9 | |
Sometimes | 117 | 29.2 | |
Often | 28 | 7.0 | |
Have you ever bought virtual goods with virtual money (in-game currency)? | Never | 70 | 17.5 |
Rarely | 138 | 34.4 | |
Sometimes | 135 | 33.7 | |
Often | 58 | 14.5 |
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Türkmen, A., Aytaç, M.B. The role of overt and covert narcissism in virtual goods purchase motivations and intention. Electron Commer Res (2023). https://doi.org/10.1007/s10660-023-09724-2
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DOI: https://doi.org/10.1007/s10660-023-09724-2