Abstract
In the study, the problems faced by Small and Medium Enterprises (SMEs), which have a crucial issue among businesses in Turkey, during the COVID-19 pandemic and solutions for these problems are included. The research was conducted by adopting the maximum variation sampling method with 51 SME owners in Lüleburgaz operating during the pandemic. Study: It was conducted by adopting the principles of qualitative research and was designed in line with the phenomenology pattern. Qualitative research questions were prepared using the structured interview technique. The findings were analyzed using the thematic analysis method and the Analytics Pro version of the MAXQDA 2020 qualitative analysis program. The model proposal was created due to the analysis of the obtained data; it consists of four stages: Information Retrieval, Capital and Financial Management, Customer Relations Management, and Government Support. As a result of the research, it was revealed that the problems experienced by SMEs during the pandemic process should be evaluated in a situational framework.
This study was adapted from Ahmet Konak’s master’s thesis.
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Konak, A., Ünsar, A.S. (2023). A Model Proposal for Solutions to the Problems Faced by Small and Mediums in the COVID-19 Process. In: Çalıyurt, K.T. (eds) Integrity, Transparency and Corruption in Healthcare & Research on Health, Volume II. Accounting, Finance, Sustainability, Governance & Fraud: Theory and Application. Springer, Singapore. https://doi.org/10.1007/978-981-99-5502-2_3
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