Abstract
Chat or ‘non-goal directed’ dialogue has becomse a popular domain for spoken dialog system research, while the exponential increase in the use of commercial chatbots is creating interest in how to add friendly talk to make task-oriented systems more personable, or indeed to create systems which can create and maintain friendly relations with a user through the use of social talk. However, such talk is not very well defined, relevant data sources are few, and how to create artificial social talk is still an inexact science. This non-technical position paper briefly overviews these areas, exploring data used in chat systems and the limitations and challenges involved, and how these impact on the implementation of realistic social talk in spoken dialog systems.
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This work is supported by Science Foundation Ireland (Grant 13/RC/2106) and the ADAPT Centre (www.adaptcentre.ie) at Trinity College, Dublin.
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Gilmartin, E. (2021). What’s Chat and Where to Find It. In: Marchi, E., Siniscalchi, S.M., Cumani, S., Salerno, V.M., Li, H. (eds) Increasing Naturalness and Flexibility in Spoken Dialogue Interaction. Lecture Notes in Electrical Engineering, vol 714. Springer, Singapore. https://doi.org/10.1007/978-981-15-9323-9_22
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