Abstract
The International Conference on Business Process Management (BPM) is a conference series with some remarkable successes over the last 20 years. In this paper, we discuss how neighboring fields have made progress. A key observation is the co-evolution of the problem and solution spaces: methodological innovations yield substantive advancements and, in turn, substantive findings help to improve methods. We discuss implications of this observation for business process science.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
van der Aalst, W.M.P.: Process mining: a 360 degree overview. In: van der Aalst, W.M.P., Carmona, J. (eds.) Process Mining Handbook. LNBIP, vol. 448, pp. 3–34. Springer, Cham (2022). https://doi.org/10.1007/978-3-031-08848-3_1
van der Aalst, W., et al.: Process mining Manifesto. In: Daniel, F., Barkaoui, K., Dustdar, S. (eds.) BPM 2011, Part I. LNBIP, vol. 99, pp. 169–194. Springer, Heidelberg (2012). https://doi.org/10.1007/978-3-642-28108-2_19
Aalst, W.M.P.: A decade of business process management conferences: personal reflections on a develo** discipline. In: Barros, A., Gal, A., Kindler, E. (eds.) BPM 2012. LNCS, vol. 7481, pp. 1–16. Springer, Heidelberg (2012). https://doi.org/10.1007/978-3-642-32885-5_1
Van der Aalst, W.M.: Business process management: a comprehensive survey. International Scholarly Research Notices 2013 (2013)
van der Aalst, W.M.: How to write beautiful process-and-data-science papers? ar**v preprint ar**v:2203.09286 (2022)
Abbott, A.: A primer on sequence methods. Organ. Sci. 1(4), 375–392 (1990)
Aigner, W., Miksch, S., Schumann, H., Tominski, C.: Visualization of Time-Oriented Data, vol. 4. Springer, London (2011). https://doi.org/10.1007/978-0-85729-079-3
Alter, S.: Work system theory: overview of core concepts, extensions, and challenges for the future. J. Assoc. Inf. Syst. 14, 72 (2013)
Augusto, A., et al.: Automated discovery of process models from event logs: review and benchmark. IEEE Trans. Knowl. Data Eng. 31(4), 686–705 (2019). https://doi.org/10.1109/TKDE.2018.2841877
Augusto, A., Mendling, J., Vidgof, M., Wurm, B.: The connection between process complexity of event sequences and models discovered by process mining. Inf. Sci. 598, 196–215 (2022)
Autor, D.H., Levy, F., Murnane, R.J.: The skill content of recent technological change: an empirical exploration. Q. J. Econ. 118(4), 1279–1333 (2003)
Baker, C.F., Fillmore, C.J., Lowe, J.B.: The Berkeley FrameNet project. In: COLING 1998 Volume 1: The 17th International Conference on Computational Linguistics (1998)
Becker, M.C.: Organizational routines: a review of the literature. Ind. Corp. Change 13(4), 643–678 (2004)
Berente, N., Seidel, S., Safadi, H.: Research commentary-data-driven computationally intensive theory development. Inf. Syst. Res. 30(1), 50–64 (2019)
Bevilacqua, M., Pasini, T., Raganato, A., Navigli, R.: Recent trends in word sense disambiguation: a survey. In: International Joint Conference on Artificial Intelligence, pp. 4330–4338. International Joint Conference on Artificial Intelligence, Inc. (2021)
Beyer, L., Hénaff, O.J., Kolesnikov, A., Zhai, X., Oord, A.V.D.: Are we done with ImageNet? ar**v preprint ar**v:2006.07159 (2020)
Borghans, L., Ter Weel, B.: The division of labour, worker organisation, and technological change. Econ. J. 116(509), F45–F72 (2006)
vom Brocke, J., et al.: Process science: the interdisciplinary study of continuous change. Available at SSRN 3916817 (2021)
vom Brocke, J., Jans, M., Mendling, J., Reijers, H.A.: A five-level framework for research on process mining. Bus. Inf. Syst. Eng. 63(5), 483–490 (2021). https://doi.org/10.1007/s12599-021-00718-8
Brynjolfsson, E., Mitchell, T.: What can machine learning do? Workforce implications. Science 358(6370), 1530–1534 (2017)
Bunge, M.: Treatise on Basic Philosophy Volume 5 Epistemology and Methodology I: Exploring the World. D. Reidel Publishing Company, Netherlands (1983)
Campbell, D.J.: Task complexity: a review and analysis. Acad. Manage. Rev. 13(1), 40–52 (1988)
Cayoglu, U., et al.: Report: the process model matching contest 2013. In: Lohmann, N., Song, M., Wohed, P. (eds.) BPM 2013. LNBIP, vol. 171, pp. 442–463. Springer, Cham (2014). https://doi.org/10.1007/978-3-319-06257-0_35
Cloutier, C., Langley, A.: What makes a process theoretical contribution? Organ. Theory 1(1), 2631787720902473 (2020)
Cross, N.: The nature and nurture of design ability. Des. Stud. 11(3), 127–140 (1990)
Cua, K.O., McKone, K.E., Schroeder, R.G.: Relationships between implementation of TQM, JIT, and TPM and manufacturing performance. J. Oper. Manage. 19(6), 675–694 (2001)
Division, U.N.S.: International Standard industrial classification of all economic activities (ISIC). No. 4, United Nations Publications (2008)
Dorst, K., Cross, N.: Creativity in the design process: co-evolution of problem-solution. Des. Stud. 22(5), 425–437 (2001)
Du, F., Shneiderman, B., Plaisant, C., Malik, S., Perer, A.: Co** with volume and variety in temporal event sequences: strategies for sharpening analytic focus. IEEE Trans. Visual. Comput. Graph. 23(6), 1636–1649 (2016)
Dumas, M., Rosa, M.L., Mendling, J., Reijers, H.A.: Fundamentals of Business Process Management, 2nd edn. Springer, Heidelberg (2018). https://doi.org/10.1007/978-3-662-56509-4
Feldman, M.S., Pentland, B.T.: Reconceptualizing organizational routines as a source of flexibility and change. Adm. Sci. Q. 48(1), 94–118 (2003)
Fellbaum, C. (2010). WordNet. In: Poli, R., Healy, M., Kameas, A. (eds.) Theory and Applications of Ontology: Computer Applications, pp. 231–243. Springer, Dordrecht. https://doi.org/10.1007/978-90-481-8847-5_10
Fritz, M., Schiefer, G.: Tracking, tracing, and business process interests in food commodities: a multi-level decision complexity. Int. J. Prod. Econ. 117(2), 317–329 (2009)
Grisold, T., Groß, S., Stelzl, K., vom Brocke, J., Mendling, J., Röglinger, M., Rosemann, M.: The five diamond method for explorative business process management. Bus. Inf. Syst. Eng. 64(2), 149–166 (2022). https://doi.org/10.1007/s12599-021-00703-1
Grisold, T., Wurm, B., Mendling, J., vom Brocke, J.: Using process mining to support theorizing about change in organizations. In: 53rd Hawaii International Conference on System Sciences, HICSS 2020, Maui, Hawaii, USA, 7–10 January 2020, pp. 1–10. ScholarSpace (2020). https://hdl.handle.net/10125/64417
Guindon, R.: Designing the design process: exploiting opportunistic thoughts. Hum. Comput. Interact. 5(2–3), 305–344 (1990)
Guo, Y., Guo, S., **, Z., Kaul, S., Gotz, D., Cao, N.: A survey on visual analysis of event sequence data. IEEE Trans. Vis. Comput. Graph. (2021). https://doi.org/10.1109/TVCG.2021.3100413
Gurevych, I., Eckle-Kohler, J., Hartmann, S., Matuschek, M., Meyer, C.M., Wirth, C.: UBY-a large-scale unified lexical-semantic resource based on LMF. In: Proceedings of the 13th Conference of the European Chapter of the Association for Computational Linguistics, pp. 580–590 (2012)
Hærem, T., Pentland, B.T., Miller, K.D.: Task complexity: extending a core concept. Acad. Manage. Rev. 40(3), 446–460 (2015)
Hansson, S.O. (ed.): The Role of Technology in Science: Philosophical Perspectives. PET, vol. 18. Springer, Dordrecht (2015). https://doi.org/10.1007/978-94-017-9762-7
ter Hofstede, A.H., Proper, H.A.: How to formalize it? Formalization principles for information system development methods. Inf. Softw. Technol. 40(10), 519–540 (1998)
Kettinger, W.J., Teng, J.T., Guha, S.: Business process change: a study of methodologies, techniques, and tools. MIS Q. 21, 55–80 (1997)
Kunze, M., Luebbe, A., Weidlich, M., Weske, M.: Towards understanding process modeling – the case of the bpm academic initiative. In: Dijkman, R., Hofstetter, J., Koehler, J. (eds.) BPMN 2011. LNBIP, vol. 95, pp. 44–58. Springer, Heidelberg (2011). https://doi.org/10.1007/978-3-642-25160-3_4
Latour, B., Woolgar, S.: Laboratory Life: The Construction of Scientific Facts. Princeton University Press, Princeton (2013)
Leopold, H., Mendling, J., Reijers, H.A., La Rosa, M.: Simplifying process model abstraction: techniques for generating model names. Inf. Syst. 39, 134–151 (2014)
Levin, B.: English Verb Classes and Alternations: A Preliminary Investigation. University of Chicago press, Chicago (1993)
Levitt, B., March, J.G.: Organizational learning. Annu. Rev. Sociol. 14, 319–340 (1988)
Lillrank, P.: The quality of standard, routine and nonroutine processes. Organ. Stud. 24(2), 215–233 (2003)
Lopes, I.F., Ferreira, D.R.: A survey of process mining competitions: the BPI challenges 2011–2018. In: Di Francescomarino, C., Dijkman, R., Zdun, U. (eds.) BPM 2019. LNBIP, vol. 362, pp. 263–274. Springer, Cham (2019). https://doi.org/10.1007/978-3-030-37453-2_22
Malinova, M., Gross, S., Mendling, J.: A study into the contingencies of process improvement methods. Inf. Syst. 104, 101880 (2022)
Malinova, M., Mendling, J.: Identifying do’s and don’ts using the integrated business process management framework. Bus. Process Manage. J. 24, 882–899 (2018)
Malone, T.W., Crowston, K., Herman, G.A.: Organizing Business Knowledge: The MIT Process Handbook. MIT Press, Cambridge (2003)
McNulty, T., Ferlie, E.: Reengineering Health Care: the Complexities of Organizational Transformation. OUP, Oxford (2002)
Mendling, J.: From scientific process management to process science: towards an empirical research agenda for business process management. In: ZEUS, pp. 1–4 (2016)
Mendling, J., Baesens, B., Bernstein, A., Fellmann, M.: Challenges of smart business process management: an introduction to the special issue. Decis. Support Syst. 100, 1–5 (2017). https://doi.org/10.1016/j.dss.2017.06.009
Mendling, J., Berente, N., Seidel, S., Grisold, T.: The philosopher’s corner: pluralism and pragmatism in the information systems field: the case of research on business processes and organizational routine. ACM SIGMIS Database DATABASE Adv. Inf. Syst. 52(2), 127–140 (2021)
Mendling, J., Depaire, B., Leopold, H.: Theory and practice of algorithm engineering. ar**v preprint ar**v:2107.10675 (2021)
Mendling, J., Leopold, H., Pittke, F.: 25 challenges of semantic process modeling. Int. J. Inf. Syst. Softw. Eng. Big Co. 1(1), 78–94 (2015)
Mendling, J., Recker, J., Reijers, H.A.: On the usage of labels and icons in business process modeling. Int. J. Inf. Syst. Model. Des. (IJISMD) 1(2), 40–58 (2010)
Mendling, J., Verbeek, H., van Dongen, B.F., van der Aalst, W.M., Neumann, G.: Detection and prediction of errors in EPCs of the SAP reference model. Data Knowl. Eng. 64(1), 312–329 (2008)
Mennis, J.L., Peuquet, D.J., Qian, L.: A conceptual framework for incorporating cognitive principles into geographical database representation. Int. J. Geogr. Inf. Sci. 14(6), 501–520 (2000)
Meyer, R.E., Höllerer, M.A., Jancsary, D., Van Leeuwen, T.: The visual dimension in organizing, organization, and organization research: core ideas, current developments, and promising avenues. Acad. Manage. Ann. 7(1), 489–555 (2013)
Miller, G.A.: WordNet: An Electronic Lexical Database. MIT Press, Cambridge (1998)
Münstermann, B., Eckhardt, A., Weitzel, T.: The performance impact of business process standardization. Bus. Process Manage. J. 30, 125–134 (2010)
Navigli, R., Bevilacqua, M., Conia, S., Montagnini, D., Cecconi, F.: Ten years of BabelNet: a survey. In: IJCAI, pp. 4559–4567 (2021)
Neu, D.A., Lahann, J., Fettke, P.: A systematic literature review on state-of-the-art deep learning methods for process prediction. Artif. Intell. Rev. 5, 801–827 (2022)
Oldham, G.R., Fried, Y.: Job design research and theory: past, present and future. Organ. Behav. Hum. Decis. Process. 136, 20–35 (2016)
Pan, Y., Zhang, L.: A BIM-data mining integrated digital twin framework for advanced project management. Autom. Constr. 124, 103564 (2021)
Peffers, K., Tuunanen, T., Rothenberger, M.A., Chatterjee, S.: A design science research methodology for information systems research. J. Manage. Inf. Syst. 24(3), 45–77 (2007)
Peterson, N.G., et al.: Understanding work using the occupational information network (O*NET): implications for practice and research. Pers. Psychol. 54(2), 451–492 (2001)
Polyvyanyy, A., Solti, A., Weidlich, M., Ciccio, C.D., Mendling, J.: Monotone precision and recall measures for comparing executions and specifications of dynamic systems. ACM Trans. Softw. Eng. Methodol. (TOSEM) 29(3), 1–41 (2020)
Rau, I., Rabener, I., Neumann, J., Bloching, S.: Managing environmental protection processes via BPM at Deutsche Bahn. In: vom Brocke, J., Mendling, J. (eds.) Business Process Management Cases. MP, pp. 381–396. Springer, Cham (2018). https://doi.org/10.1007/978-3-319-58307-5_20
Recker, J.: Scientific Research in Information Systems: A Beginner’s Guide, 2nd edn. Springer, Heidelberg (2021). https://doi.org/10.1007/978-3-642-30048-6
Recker, J., Mendling, J.: The state of the art of business process management research as published in the bpm conference. Bus. Inf. Syst. Eng. 58(1), 55–72 (2016). https://doi.org/10.1007/s12599-015-0411-3
Revoredo, K., Djurica, D., Mendling, J.: A study into the practice of reporting software engineering experiments. Empir. Softw. Eng. 26(5), 113 (2021). https://doi.org/10.1007/s10664-021-10007-3
Royce, W.W.: Managing the development of large software systems-concepts and techniques. In: Proceedings of IEEE WESCON, August 1970, pp. 1–9 (1970)
Russakovsky, O., et al.: ImageNet large scale visual recognition challenge. Int. J. Comput. Vis. 115(3), 211–252 (2015)
Sanders, P.: Algorithm engineering – an attempt at a definition. In: Albers, S., Alt, H., Näher, S. (eds.) Efficient Algorithms. LNCS, vol. 5760, pp. 321–340. Springer, Heidelberg (2009). https://doi.org/10.1007/978-3-642-03456-5_22
Schuler, K.K.: VerbNet: A Broad-Coverage, Comprehensive Verb Lexicon. University of Pennsylvania, Philadelphia (2005)
Schumpeter, J.A.: The analysis of economic change. Rev. Econ. Stat. 17(4), 2–10 (1935)
Sedlmair, M., Meyer, M., Munzner, T.: Design study methodology: reflections from the trenches and the stacks. IEEE Trans. Vis. Comput. Graph. 18(12), 2431–2440 (2012)
Simon, H.A.: The structure of ill structured problems. Artif. Intell. 4(3–4), 181–201 (1973)
Smith, A.: The Wealth of Nations: An inquiry into the nature and causes of the Wealth of Nations. Harriman House Limited (2010/1776)
Staples, M.: Critical rationalism and engineering: methodology. Synthese 192(1), 337–362 (2014). https://doi.org/10.1007/s11229-014-0571-6
Strauss, A., Corbin, J.: Basics of Qualitative Research. Sage publications, Thousand Oaks (1990)
Tijdens, K.G., De Ruijter, E., De Ruijter, J.: Comparing tasks of 160 occupations across eight european countries. Employee Relations 36, 110–127 (2014)
Tonelli, F., Demartini, M., Loleo, A., Testa, C.: A novel methodology for manufacturing firms value modeling and map** to improve operational performance in the industry 4.0 era. Procedia CIRP 57, 122–127 (2016)
Van Der Aalst, W.: Process Mining: Data Science in Action, 2nd edn. Springer, Heidelberg (2016). https://doi.org/10.1007/978-3-662-49851-4
Van de Ven, A.H., Poole, M.S.: Explaining development and change in organizations. Acad. Manage. Rev. 20(3), 510–540 (1995)
Vidgof, M., Djurica, D., Bala, S., Mendling, J.: Interactive log-delta analysis using multi-range filtering. Softw. Syst. Model. 21(3), 847–868 (2022). https://doi.org/10.1007/s10270-021-00902-0
Von Hippel, E., Von Krogh, G.: Crossroads-identifying viable “need-solution pairs’’: problem solving without problem formulation. Organ. Sci. 27(1), 207–221 (2016)
Weske, M., Decker, G., Dumas, M., La Rosa, M., Mendling, J., Reijers, H.A.: Model collection of the business process management academic initiative. Zenodo (2020)
Wüllenweber, K., Beimborn, D., Weitzel, T., König, W.: The impact of process standardization on business process outsourcing success. Inf. Syst. Front. 10(2), 211–224 (2008)
Wurm, B., Grisold, T., Mendling, J., vom Brocke, J.: Business process management and routine dynamics. In: Cambridge Handbook of Routine Dynamics, pp. 513–524. Cambridge University Press (2021)
**ng, Z., Pei, J., Keogh, E.: A brief survey on sequence classification. ACM SIGKDD Explor. Newsl. 12(1), 40–48 (2010)
Yeshchenko, A., Ciccio, C.D., Mendling, J., Polyvyanyy, A.: Visual drift detection for event sequence data of business processes. IEEE Trans. Vis. Comput. Graph. 28(8), 3050–3068 (2022). https://doi.org/10.1109/TVCG.2021.3050071
Yeshchenko, A., Mendling, J.: A survey of approaches for event sequence analysis and visualization using the esevis framework. CoRR abs/2202.07941 (2022). https://arxiv.org/abs/2202.07941
Zelt, S., Recker, J., Schmiedel, T., Vom Brocke, J.: Development and validation of an instrument to measure and manage organizational process variety. PloS One 13(10), e0206198 (2018)
Acknowledgement
The research by Jan Mendling was supported by the Einstein Foundation Berlin under Grant No. EPP-2019-524.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 Springer Nature Switzerland AG
About this paper
Cite this paper
Mendling, J. (2022). Advancing Business Process Science via the Co-evolution of Substantive and Methodological Knowledge. In: Di Ciccio, C., Dijkman, R., del Río Ortega, A., Rinderle-Ma, S. (eds) Business Process Management. BPM 2022. Lecture Notes in Computer Science, vol 13420. Springer, Cham. https://doi.org/10.1007/978-3-031-16103-2_1
Download citation
DOI: https://doi.org/10.1007/978-3-031-16103-2_1
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-16102-5
Online ISBN: 978-3-031-16103-2
eBook Packages: Computer ScienceComputer Science (R0)