Abstract
The global e-commerce market has been growing rapidly, even more so due to the COVID–19 pandemic which caused a number of stationery stores to close down. At the same time, Artificial Intelligence (AI) has also gained prominence. In this article, we review and describe the practical applications of AI which is hel** e-commerce businesses. In particular, we have concentrated on AI in some key areas of e-commerces such as online marketing, operations in fulfillment centers, barcode identification, and autonomous delivery methods. The findings and conclusions in this article would be useful for researchers as well as businesses to get an overview of the landscape of AI applications in e-commerces.
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Acknowledgements
This work was partially supported by the National Science Centre (NCN) in Poland under grant number: 2018/29/B/HS4/02857 (Logistics, Trade and Consumer Decisions in the Age of the Internet). We would like to express our gratitude to Prof. David Ramsey (Associate Professor, Wrocław University of Science and Technology, Poland) for his kind support in language proofing and editing.
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Chodak, G., Chawla, Y. (2022). Artificial Intelligence in Online Stores’ Processes. In: Garg, D., Jagannathan, S., Gupta, A., Garg, L., Gupta, S. (eds) Advanced Computing. IACC 2021. Communications in Computer and Information Science, vol 1528. Springer, Cham. https://doi.org/10.1007/978-3-030-95502-1_17
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