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Augmented reality and customer engagement in the context of e-banking
The purpose of this study is to examine the impact of augmented reality on customer engagement and the influence of customer engagement on the...
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Carrot or Stick? CSR and Firm Financial Performance
In this study, we propose and test the relationship between CSR and firm financial performance, how this relationship differs between firms led by...
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Selection bias in audit firm tenure research
Whether audit firm tenure affects audit quality is a question of longstanding regulatory and scholarly interest. While this question centers on how...
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Family ownership, control, and firm performance: Does gender diversity matter?
This study investigates the influence of family ownership and family control on firm performance while considering the moderating effect of gender...
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The dynamic impact of inter-firm network agreements
This paper sheds new light on the dynamic effects of inter-firm network agreements on firm performance and investigates whether the specific...
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Firm growth, exporting and information communication technology (ICT) in Southern Africa
This paper examines the key determinants of firm growth in three Southern African countries of Eswatini, Lesotho and Namibia and assesses whether...
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Occupation, Organisation, Opportunity, and Oversight: Law Firm Client Accounts and (Anti-)Money Laundering
The misuse of law firm pooled client accounts has been identified as one of the primary areas of money laundering and terrorist financing risk for...
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Business model novelty and small firm innovativeness: the relationship with need for closure and creative self-efficacy
The purpose of this paper is to examine the relationship between the need for closure and creative self-efficacy, two dynamic cognitive mechanisms,...
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The firm–investor level characteristics of institutional investor engagement in Brazil
The degree and form of engagement of a particular institutional investor, its potential alignment with management, and the stability and duration of...
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Towards integrating country- and firm-level perspectives on intellectual property rights
Intellectual property rights (IPRs) are of critical importance in international business. The implications for firm strategy and for policymakers are...
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A resource-based perspective on customer engagement behaviors: A typology, conceptual framework, and research avenues
Numerous forms of customer engagement behaviors (CEBs) have surfaced, highlighting the need for finding common conceptual ground to explore different...
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The promotional effect of interpersonal attraction of service employees on customer engagement in the S-D logic
Encouragement of customer engagement and positive customer behavior is one of the keys to recovery for hospitality companies in the post-epidemic...
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Beware the community type: engagement and growth in core vs. open online communities
Entrepreneurs can benefit from the communities they build. Therefore, many entrepreneurs create online communities that allow self-selected...
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How Ethical Leadership and Ethical Self-Leadership Enhance the Effects of Idiosyncratic Deals on Salesperson Work Engagement and Performance
To meet the shifting needs and preferences of the contemporary sales workforce, sales organizations are deploying idiosyncratic deals (I-deals), or...
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Women’s engagement with community perinatal mental health services: a realist evaluation
BackgroundIn recognition of the burden of Perinatal Mental Health problems, NHS England invested £365 million to transform women’s access to mental...
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A preliminary engagement with the spatiality of power in cyberwar
The growing prevalence of cyberwar highlights rapidly shifting conceptions of geopolitical space in global politics. However, critical geographical...
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ESG dynamics in modern digital world: empirical evidence from firm life-cycle stages
The study investigates how corporate digital transformation (DT) affects Environmental, Social, and Governance (ESG) performance and how this impact...
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Active and passive bribery’s impact on firm relational embeddedness: evidence from Thailand
Our research examines how bribery practices affect relational embeddedness in Thailand. Specifically, we categorize bribery practices into active and passive...
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Does CEO’s initial tenure enhance CSR practices? Evaluating the consequences of CEO’s initial tenure CSR engagement in China
The present study investigates whether CEO initial tenure is essential in establishing CSR practices. In further analysis, we contemplate the...
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Is gender diversity is diversity washing or good governance for firm sustainable development goal performance: A sco** review
In Industry 4.0, sustainability is the heart, and governance is the soul of the business, but diversity washing, greenwashing, and SDG washing are...