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Augmented reality and customer engagement in the context of e-banking
The purpose of this study is to examine the impact of augmented reality on customer engagement and the influence of customer engagement on the...
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Proactive Versus Reactive Issues Management Strategies and Stakeholder Support for a Company
The way in which companies manage social issues can affect how stakeholders perceive these companies and their actions. Research has suggested that...
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Approaches for the production of reference materials with qualitative properties—The new International Standard ISO 33406
The number of reference materials (RMs), including certified reference materials (CRMs) characterized for qualitative properties, has steadily...
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A review of 50 years of research since Knickerbocker (1973): competitive dynamics in international business
Competition has long been considered a central element of strategy for multinational enterprises in classical foreign direct investment theories....
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Work-life balance during the COVID-19 pandemic. A European perspective
The EU’s remote working landscape, marked by heterogeneity, underwent significant changes due to COVID-19. We use Eurofound’s longitudinal Living,...
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Application of ISO 16140-3:2021 standard to verify compact dry BC method in a single food microbiology laboratory
According to clause 7.2.1.5, it is essential that a laboratory that follows the ISO/IEC 17025:2017 standard verifies standard methods or validated...
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Growing Old, but Paying Back: Understanding How Age Influences Corporate Social Innovation Depth and Breadth of Multinationals in Weak Institutional Contexts
Corporate Social Innovation (CSI) has emerged as a research priority for multinational enterprises (MNEs) due to the increasing popularity of...
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Effects of CSR-Related Media Coverage on Corporate Reputation
Based on framing and attribution theory, this study explores the mediator role of CSR skepticism within the relation of media coverage about...
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The effect of self-city brand connection on city brand ambassadorial behavior in a cultural city: the mediating role of city attachment
Cities construct attractive urban images by formulating brand strategies to gain a competitive advantage, with widespread application of the cultural...
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“Eat less Meat”: Beneficial for you and for the environment - integrating theory and practice to shape communications encouraging a decrease in meat consumption
Significant knowledge has been accumulated regarding the detrimental impacts of meat consumption on both personal health and the environment. As a...
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Beyond the snafu: Research directions in customer experience-led business transformation
Understanding and managing the customer experience (CX) is paramount for organizations aiming to enhance their business performance. However, despite...
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Is vehicle weight associated with risky driving behavior? Analysis of complete national records
A clear trend of shifting towards larger, heavier vehicles on roads fuels what has been described as an “arms race.” While larger, heavier vehicles...
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Unpacking soft power for cities: a theoretical approach
Recently, there has been a resurgence of cities asserting their presence in the international arena, from engaging in collaborations with global...
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Millennials’ financial behaviour and financial well-being: the moderating role of future orientation
Most Millennials tend to have a limited consideration of the future, prioritising the current social context and often opting for present-focused...
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The impact of accounting practices on financial sustainability: A study of external block-holders and institutional ownership
This study intends to investigate the impact of the accounting number game on financial sustainability. It investigates the role of external...
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Market research ethics: New practices but no new ideas
The ethical issues involved with marketing research are receiving increased public scrutiny, prompting calls for marketing scholars and research...
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Constraints and barriers on industrial customer performance in an omnichannel ecosystem
One of the business models in the digital field that has proliferated the most lately is the omnichannel model. Its objective is to provide services...
