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Showing 1-20 of 1,230 results
  1. Moderating and mediating effect of perceived experience on merchant's behavioral intention to use mobile payments services

    The current study aims to determine the factors influencing the behavioral intention of merchants to use mobile payment services (MPS). The study...

    Neena Sinha, Nidhi Singh in Journal of Financial Services Marketing
    Article 05 May 2022
  2. Trust-building mechanism for promoting mobile payments' continued use by small businesses in a develo** country: tackling the perceived risk issue

    Previous studies have generally assumed that perceived benefits and perceived risks independently influence trust and the continued usage intention...

    Sahid Susilo Nugroho, Widya Paramita in Journal of Financial Services Marketing
    Article 14 September 2023
  3. A model explaining perceived investment value and switching intentions toward FinTech: the case of crowdlending

    This study aims to validate a new model that explains the switching intentions of banking customers toward crowdlending based on the perceived...

    Youssef Riahi, Karim Garrouch in Journal of Financial Services Marketing
    Article 28 March 2023
  4. Use of Technology to Develop a More Financially Inclusive World

    In this theoretical research titled “Financial Inclusion, Technology, and Virtual Banking: A Theoretical Perspective,” I explore the intersection of...
    Chapter 2024
  5. Determinants of continuous intention to use FinTech services: the moderating role of COVID-19

    The current work seeks to explore the relevant factors that influence intention to use FinTech, i.e., perceived risk, benefit and trust kee**...

    Kanishka Gupta, Abdul Wajid, Dolly Gaur in Journal of Financial Services Marketing
    Article 28 March 2023
  6. Effect of COVID-19 health threat on consumer’s perceived value towards mobile payments in India: a means-end model

    Shifting to mobile payments from offline payments can be considered as a social distancing measure in times of a pandemic. The COVID-19 outbreak is...

    C. C. Sreelakshmi, Sangeetha K. Prathap in Journal of Financial Services Marketing
    Article 22 May 2023
  7. Consumers’ attitude toward biometric banking services: an empirical evaluation of determinants and outcomes

    The study aims to evaluate consumers’ attitudes toward the biometric technology and to investigate how these authentication technologies influence...

    Suhail Ahmad Bhat, Sheikh Basharul Islam, Mansoor Farooq Mir in Journal of Financial Services Marketing
    Article 29 June 2024
  8. Quest for financial inclusion via digital financial services (Fintech) during COVID-19 pandemic: case study of women in Indonesia

    Based upon an extended Technology Acceptance Model (TAM), this study aims to investigate the factors influencing the behavioral intention to adopt...

    Budi Setiawan, Thich Dai Phan, ... Maria Fekete-Farkas in Journal of Financial Services Marketing
    Article Open access 13 March 2023
  9. Linking psychological needs, perceived financial well-being and loyalty: the role of commercial banks

    This research examines the role of commercial banks in influencing customers’ perceived financial well-being under the basic psychological need...

    Dung Phuong Hoang, Thi Hong Hai Nguyen, ... Dat Van Luong in Journal of Financial Services Marketing
    Article 29 June 2022
  10. Investors’ acceptance and use of investment-based crowdfunding platforms: an integrated perspective

    Investment-based crowdfunding platforms (IBCP) have revolutionized the financial landscape by providing viable investment opportunities for...

    Felix Friederich, Ramon Palau-Saumell, ... José Luis Sánchez-Torelló in Journal of Financial Services Marketing
    Article 02 May 2024
  11. From bank to P2P lending: switching intention of SME’s: evidence from Indonesia

    The research aims to analyze the influence factors of small-medium enterprises in their switching intention from banking loans to P2P lending loans...

    Hasan Al-Banna, Izra Berakon in Journal of Financial Services Marketing
    Article 08 April 2023
  12. Revolutionizing Rural Finance: Exploring the Impact of FinTech on Financial Inclusion in India

    The COVID-19 pandemic has accelerated the adoption of FinTech by banking and non-banking financial institutions to provide better service to clients...
    Swati Gupta, Rajeev Srivastava, ... Mohammad Irfan in Applications of Block Chain technology and Artificial Intelligence
    Chapter 2024
  13. Pay-per-click (PPC) advertising and continuous banking service intentions

    Despite the increasing popularity of pay-per-click (PPC) advertising and search engine optimization within the financial industry, there is a notable...

    Sajad Rezaei, Muslim Amin, Halimin Herjanto in Journal of Financial Services Marketing
    Article Open access 25 May 2024
  14. Consumers' foresight for the digital Turkish lira: an empirical study

    This study aims to explain consumers' attitudes toward digital currency and their intention to use it with perceived trust, risk, usefulness, and...

    İbrahim Aydın, Zübeyir Çelik, ... Ayhan Cesur in Journal of Financial Services Marketing
    Article 26 December 2022
  15. Continuance intention to use smartphone-based payment services: the role of pre-adoption expectancies, usage experience, and conventional inhibitions

    The availability of innovative payment services and the growing popularity of smartphone-based payment services (SBPS), particularly among youth,...

    Ashique Ali K. A., Rameshkumar Subramanian in Journal of Financial Services Marketing
    Article 03 August 2023
  16. Customers’ satisfaction with fintech services: evidence from Brazil

    The financial sector is among those most affected by technological advances in information and communications. The existing literature on fintechs...

    Emerson Wagner Mainardes, Priscilla Maria Ferreira Costa, Silvania Neris Nossa in Journal of Financial Services Marketing
    Article 13 April 2022
  17. Make use of Decentralized Finance

    Money is omnipresent in our lives today. In Chap.  1 , as well as in Sect.  2.1...
    Thomas K. Birrer, Dennis Amstutz, Patrick Wenger in Decentralized Finance
    Chapter 2023
  18. Factors influencing customer preference of cardless technology over the card for cash withdrawals: an extended technology acceptance model

    It can seem paradoxical that someone who evades the use of a debit card still wants access to cash and is willing to use their mobile device at an...

    Bindu K. Nambiar, Kartikeya Bolar in Journal of Financial Services Marketing
    Article Open access 27 January 2022
  19. An integrated model predicting customers’ continuance behavioral intention and recommendations of users: a study on mobile payment in emerging markets

    The present study combines three models, namely TPB (Theory of planned behavior), Big 5 personality traits, and TAM (technology adoption model), to...

    Shalini Srivastava, Nidhi Singh in Journal of Financial Services Marketing
    Article 16 March 2022
  20. Fintech, Financial Literacy and Islamic Banks

    Systematic reviews have been conducted to determine how Fintech and financial literacy influence the adoption of Islamic banking products. Guided by...
    Nurul Murshida Benjamin, Aisyah Abdul-Rahman, Syajarul Imna Mohd Amin in Contemporary Issues in Finance, Investment and Banking in Malaysia
    Chapter 2024
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