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Customers’ satisfaction with fintech services: evidence from Brazil
The financial sector is among those most affected by technological advances in information and communications. The existing literature on fintechs...
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Fintech Trends: Industry 4.0, Islamic Fintech, and Its Digital Transformation
Fintech is the latest development in the financial and banking industry and is focused on information technology, automation, policy, and... -
From Theory to Practice: Discussion and Managerial Implications
This chapter, ‘From Theory to Practice: Discussion and Managerial Implications’, explores the impact of financial technology in banking also looking... -
Investigating Variables that Increase the Desire and Loyalty to Utilize Fintech After the COVID-19 Lockdown: A New Normal Behavior
This research was conducted when individuals were under lockdown at home because of COVID-19 and could not go out to purchase food and other... -
Conclusion: Fintech—A Perfect Day or Walk on the Wild Side?
This chapter examines the light and dark sides of fintech through the lens of the supranational agencies responsible for monitoring the impact of... -
End-user perspectives on fintech services adoption in the Bangladesh insurance industry: the moderating role of trust
This study focuses on understanding the factors that influence end-users’ (customers’) acceptance of fintech services in the insurance industry. The...
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A model explaining perceived investment value and switching intentions toward FinTech: the case of crowdlending
This study aims to validate a new model that explains the switching intentions of banking customers toward crowdlending based on the perceived...
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Central Bank and Fintech: Regulatory Challenges and Framework
The introduction of new technology and the evolution of business models have resulted in a significant transformation in the Fintech sector in recent... -
The Future of Digital Finance and Fintech
With the continuous advancement of technology, digital finance and FinTech have become important topics in the financial industry, and they... -
Quest for financial inclusion via digital financial services (Fintech) during COVID-19 pandemic: case study of women in Indonesia
Based upon an extended Technology Acceptance Model (TAM), this study aims to investigate the factors influencing the behavioral intention to adopt...
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Follow the Money: Back to the Basics
According to KPMG, there was over US$210 billion invested in global FinTech with over 5684 deals in 2021 (KPMG Pulse, 2022), which doubled 2020’s... -
Determinants of continuous intention to use FinTech services: the moderating role of COVID-19
The current work seeks to explore the relevant factors that influence intention to use FinTech, i.e., perceived risk, benefit and trust kee**...
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FinTech for Sustainable Development in Emerging Markets with Case Studies
FinTech, or financial technology, has emerged as a powerful tool for promoting sustainable development in emerging markets. This paper explores the... -
The transformative potential of banking service domains with the emergence of FinTechs
Most activities of FinTech companies in the real world are limited to a variety of banking services such as payment and funds transfer, while the...
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The Changing Landscape of Retail Banking and the Future of Digital Banking
The banking industry in Europe is being changed by the emergence of new technologies, new players, and favorable regulatory frameworks such as the... -
Fintech and Islamic Financial Institutions: Applications and Challenges
Fintech is revolutionizing the way consumers react to financial services offered, the channels of service delivery by financial institutions, and the... -
AI, Blockchain, and IOT
Artificial intelligence and blockchain technologies are widely used in the Internet of Things (IoT). IoT to collect and present data, blockchain to... -
The Digital Challenge: How Are New Technologies Sha** the Financial Industry?
This chapter describes the challenges that the digitalization of the financial services industries is posing to traditional players. In particular,... -
Fintech—What’s New About It (and What Isn’t)?
Having outlined the general characteristics of financial innovation as they have taken shape throughout the recent decades, this chapter turns to the... -
Introduction
We decided to propose to the publisher of this handbook on Fintech and Blockchain about a couple of years ago. The reason we had moved in this...