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Towards an Effective Response Strategy for Information Harms on Mobile Instant Messaging Services
Against the backdrop of a global and national public outcry on unchecked harms on social media, legislators and regulators in India have proposed and...
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News Consumption Through Social Media and Messaging Applications
News organizations all over the world have reached increasingly larger audiences in the recent years—an accomplishment only made possible by the...
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Mutually Designing Domestic IT Applications with Older Adults
Participatory design is a widely used approach in technology development. Participation and active involvement of target groups help understand...
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Users, Technologies and Regulations: A Sociotechnical Analysis of False Information on MIMS in Asia
This chapter identifies three understudied but crucial macro factors that affect the problem of false information on mobile instant messaging...
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The Permanently Connected Group (PeCoG) An Investigation of Non-Professional Secondary Groups’ Communication via Mobile Instant Messaging Chats
The small group uniquely benefits from the ubiquitously available connective possibilities of mobile communication technologies. The group chat...
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Politics of the Rhythm: Unpacking Winky D’s Eureka Eureka Album
This chapter aims to critically investigate and explore the contradictions and the contestations that play out within the public and political...
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Rival records management models in an era of partial automation
Two rival records management models emerged during the 1990s. Duranti’s model involved moving records out of business applications into a repository...
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Countering Fake News on WhatsApp in Malaysia: Current Practices, Future Initiatives and Challenges Ahead
As a multicultural and multireligious country, Malaysia faces many delicate issues relating to race, religion and the royalty. Online falsehoods have...
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Humour on Social Networking Sites
Humour is pervasive on social networking sites and can be found in all of the areas on these sites designed for user interaction, ranging from the...
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The Finnish National Theatre, Refugees, and Equality
This chapter examines forced migration and asylum in Finland during the period 2011–2020 and the Finnish National Theatre’s mission of addressing...
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Develo** a trusted human-AI network for humanitarian benefit
Artificial intelligences (AI) will increasingly participate digitally and physically in conflicts yet there is a lack of trusted communications with...
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Creating Safe Communication Spaces Amidst the Disinformation Quandary
The COVID-19 pandemic has highlighted global reliance on communication not only for health information, but also for socioeconomic survival. But it...
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See Spot save lives: fear, humanitarianism, and war in the development of robot quadrupeds
Boston Dynamics’ robotic quadrupeds have achieved infamy and virality through a series of social media videos since 2008. In 2019 Boston Dynamics...
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Reasons of the Heart: Political Applications of Emotion Analytics
Individuals form political opinions and take action based not only on rational evaluations of facts but also on their emotional responses to...
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#DisabilityTikTok
Social media applications like TikTok provide important opportunities for visibility and representation among marginalized people. This chapter...
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Explicating the Context of Technological Mediation: Changes in Everyday Communication
The following chapter will explicate the context of technological mediation. I will illustrate how communication technologies have changed our...
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Hashtag Stay Healthy: Digital Media for Health Communication
The historical growth and current state of the capabilities of new or digital technology can undeniably contribute to a better dialogue on health to...
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Social Media: Vectors of Illiberalism or Sources of Resistance?
This chapter addresses the role of social media in both facilitating the proliferation of illiberal attitudes from the margins to the mainstream, as...
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Living Digitally: Map** the Everyday Contours of a Still-Emerging Data-Driven Era
This opening chapter deconstructs the notion of living digitally, and sets the context for the interventions that follow in some 26 chapters on a...