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    Chapter and Conference Paper

    Design of Service Ecosystem Based on Interactive Design Support in the Case of Job-Hunting Support Services

    In past research, we developed a model of service ecosystems involving customers, suppliers, and their communities. The model was constructed using general service loops constituted by the plan-do-check-act (P...

    Yuki Wakisaka, Yuya Yamamoto, Jun Ota in Serviceology for Smart Service System (2017)