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Chapter
Influence of Gender and Role Stress on Hardiness: An Empirical Study
Hardiness has been theorized as a stress-resilient multifaceted personality disposition which acts as a protective shield against stressful situations. A wide spectrum of research has confirmed the role of har...
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Chapter
Tone, Readability, and Firm Performance: A Study of Chairman’s Letter Across India and China
Accounting narratives are an invaluable source of information about a company for stakeholders and analysts. This study investigates the voluntary accounting narrative of Chairman’s letter. We assess the tone ...
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Chapter
Understanding Privacy Violation and Fairness Perception of Job Seekers Using Social Media
Job search with social media offers a wider range of opportunities to job seekers. However, the job seekers' use of social media is impacted by concerns over privacy and fairness, nested in experiences with pr...
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Chapter
A Meta-Analytic Study of Socially Desirable Responding (SDR) Across Indian and Chinese Cultures
Socially desirable responding (SDR) is a key source of contamination during modeling of constructs in multiple dependent relationships, especially in collectivist cultures like India and China. This article at...
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Chapter
Antecedents and Consequences of Social Media Usage Behavior in Job Search: A Qualitative Study Toward a Conceptual Framework
Job seekers and businesses are relying increasingly on social media recruitment. A more comprehensive understanding of social media usage behaviors in job search can enhance both job search and recruitment pro...
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Chapter
The Impact of Customer Relationship Management (CRM) Practices on Customer Satisfaction
Customer Relationship Management (CRM) is total alignment of business around the customer. It is a business practice focused on customers; being customer-centric and staying customer-centric. Customers know th...