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Chapter and Conference Paper
On the Potential of Textual Data for Explainable Predictive Process Monitoring
Predictive process monitoring techniques leverage machine learning (ML) to predict future characteristics of a case, such as the process outcome or the remaining run time. Available techniques employ various m...
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Chapter and Conference Paper
Supporting Event Log Extraction Based on Matching
Process mining allows organizations to obtain relevant insights into the execution of their processes. However, the starting point of any process mining analysis is an event log, which is typically not readily...
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Chapter and Conference Paper
Towards Understanding the Role of the Human in Event Log Extraction
Process mining is widely used to visualize, analyze, and improve business processes. However, often its application is hindered by the considerable preparation effort that needs to be conducted by humans. One ...
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Chapter and Conference Paper
Pair Modeling: Does One Plus One Add Up?
Pair programming is a technique where two programmers work together. This technique offers benefits such as improved quality of the code, faster task completion, and increased participant satisfaction. Existin...
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Chapter
Automatically Identifying Process Automation Candidates Using Natural Language Processing
The general goal of automation is to relieve humans from repetitive and routine-like tasks. The positive effects of automation have been demonstrated in various contexts and range from efficiency gains to the ...
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Chapter and Conference Paper
Looking for Meaning: Discovering Action-Response-Effect Patterns in Business Processes
Process mining enables organizations to capture and improve their processes based on fact-based process execution data. A key question in the context of process improvement is how response s to an event (actio...
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Chapter and Conference Paper
Automatic Root Cause Identification Using Most Probable Alignments
In many organizational contexts, it is important that behavior conforms to the intended behavior as specified by process models. Non-conforming behavior can be detected by aligning process actions in the event...
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Chapter and Conference Paper
Identifying Candidate Tasks for Robotic Process Automation in Textual Process Descriptions
The continuous digitization requires organizations to improve the automation of their business processes. Among others, this has lead to an increased interest in Robotic Process Automation (RPA). RPA solutions...
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Chapter and Conference Paper
Integrated Process and Decision Modeling for Data-Driven Processes
While business process models have been proven to represent useful artifacts for organizations, they are not suitable to represent the detailed decision logic underlying processes. Ignoring this limitation oft...
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Chapter and Conference Paper
A Textual Description Based Approach to Process Matching
The increasing number of process models in an organization has led to the development of process model repositories, which allow to efficiently and effectively manage these large number of models. Searching pr...
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Chapter and Conference Paper
Configuring Configurable Process Models Made Easier: An Automated Approach
Configurable process models have shown their usefulness for capturing the commonalities and variability within business processes. However, an end user will require an abstraction from the configurable process...
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Chapter and Conference Paper
When Language Meets Language: Anti Patterns Resulting from Mixing Natural and Modeling Language
Business process modeling has become an integral part of many organizations for documenting and redesigning complex organizational operations. However, the increasing size of process model repositories calls f...
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Chapter and Conference Paper
An Explorative Study for Process Map Design
Process maps provide a holistic view of all processes of an organization and the essential relationships between them. The design of a process map is of central importance as many organizations create them at ...
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Chapter and Conference Paper
On the Fragmentation of Process Information: Challenges, Solutions, and Outlook
An organization’s knowledge on its business processes represents valuable corporate knowledge because it can be used to enhance the performance of these processes. In many organizations, documentation of proce...