Expert Systems in Banking
A Guide for Senior Managers
Book
Chapter
Digital Equipment Corporation had a problem with its Credit Union in processing employee loans. This led to the building of a Loan Advisor to sort out applications and make a series of recommendations for nece...
Chapter
While there is practically no Japanese bank of a certain size without an expert system for taxation reasons, this wide diffusion is unknown in American and European banking. Yet AI can provide excellent suppor...
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It is a cliche to say that change is swee** the financial services industry. The challenge to management is to ‘define’ the change in a way that is a guide to strategy. This involves the need to establish the d...
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Predictions made in the 1970s that the payments traffic would be absorbed by SWIFT did not materialise. While in the late 1970s SWIFT took off, the use of telex for financial payments continued. The difference...
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‘SMART FS’, the Society for the Management of AI Resources and Technology in Financial Services, was set up by backing financial institutions in New York to provide a communications and innovation vehicle. The...
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Chapter 4 provided evidence on giants in the making: the financial services Groups that go beyond the scope of most universal banks as understood in America and in Western Europe. These nascent Japanese versio...
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The classical test of AI, known as the Turing test, is to sit a person in a room with a terminal. Through it, he or she can correspond with two others in another place: one a machine, the other a human. The da...
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Lending and investments have much in common. The wise investor would look at a company’s potential in continuing to pay good dividends, including its product line; market appeal; sales punch; laboratory developme...
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We have seen plenty of evidence why the management of the bank should anticipate forthcoming financial products and technological innovations, viewing the develo** environment with a broad perspective. Open-...
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Expert systems can be successfully used for DP/MIS operations in a manner similar to that in which they have proved most valuable in other implementation domains. In the context of using AI to assist more clas...
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Not all American financial institutions are in the foreground of high technology. Those which are — Citibank, Security Pacific, American Express, Prudential Insurance, Great Western Savings Bank, Goldman Sachs...
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The banks which worked with expert systems during the 1980s were as interested to learn as to produce constructs which could be of assistance to their own operations. At the end, both the benefits derived from AI...
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The meeting held in Tokyo with leading Japanese financial institutions provided plenty of documentation that to stay on top in the intensely competitive financial markets the banking industry requires: ...
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Together with the practical results which it presented regarding the way in which British and Irish banks approach and utilise AI technology, this research helped refine thoughts on how to build an environment...
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The development of expert systems to act as assistants to investment advisors is a mission which many financial institutions have found rewarding. This statement is true when the AI construct is both realistic...