11 Result(s)
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Chapter
Correction to: From Images to Reports
The original version of Chapter 9 was inadvertently published with an incorrect year on first line of Section 9.1. It is corrected as "1895".
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Chapter
A Word About Numbers
“Data-driven management” is a popular catchphrase, but it is nonsense. Data is a raw material and it should not drive anything. Before data can be useful it must be converted into knowledge.
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Chapter
Ars Longa, Vita Brevis
Following the step-by-step presentation of radiology department operations presented in this book, this chapter discusses some of the basic tools of operations analysis including queuing theory, process mining...
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Chapter
Image Delivery
After the images have been created but before the radiologist can interpret them the technologist must perform a number of steps. These might include quality assurance, image post-processing, labeling and anno...
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Chapter
Ordering
The order starts the clock. If the order is for a walk-in service it will probably be followed shortly by the appearance of a patient. If it is for a scheduled service it will be followed by a request for an a...
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Chapter
Examinations, Protocols, and “Auto” Protocols
How is a clinical need translated into a specific imaging service? This chapter describes how radiology departments may try to satisfy the needs captured in the order by offering a range of services, how the d...
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Chapter
Creating the Images
This chapter is about what happens once all the preliminaries (ordering, scheduling, protocoling, checking in, safety checking, and waiting) have been completed. The key concepts of productivity, capacity, and...
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Chapter
From Images to Reports
The last steps in the radiology workflow fall to the radiologist. The images must be evaluated with an eye to answering the explicit or implicit questions raised in the order. A report must be created, and ess...
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Chapter
Mining Your Own Business
Where should the data for operations analysis come from? It can be collected manually, by observations using notepads and stopwatches. However, the digital systems now widely used in radiology departments are ...
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Chapter
Scheduling
Scheduling is the art and science of assigning tasks to resources and people in such a way as to make performance predictable. A well-designed scheduling system will always attempt to optimize some parameter—s...
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Chapter
Arriving for the Examination
This chapter discusses how to reduce the chance of a missed appointment (no-show) and how to re-engage patients who fail to show up. Since waiting is one of the most common causes of patient dissatisfaction, w...
