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Chapter and Conference Paper
Continuous Improvement, Business Intelligence and User Experience for Health Care Quality
Long-term health care organizations are facing increased complexity to provide new, high quality services (required by regional laws) kee** costs under control. They have to deal with many internal/external...
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Chapter and Conference Paper
SLAs Empowering Services in the Future Internet
IT-supported service provisioning has become of major relevance in all industries and domains. However, the goal of reaching a truly service-oriented economy would require that IT-based services can be flexibl...
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Chapter and Conference Paper
Event-Driven Privacy Aware Infrastructure for Social and Health Systems Interoperability: CSS Platform
Assistive processes in healthcare and socio-assistive domains typically span multiple institutions which usually communicate manually with the exchange of documents. Despite the needs of cooperation it is diff...