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  1. Chapter and Conference Paper

    Can I Help You?: Towards the Improvement of Occupational Experience for Convenience Store Employees in Taiwan

    This article explores the occupational experiences of convenience store frontline service employees in Taiwan. We find that in addition to physical labor, employees must incorporate job crafting to effectively...

    Yuan-Ling Chiao, Ching-Hu Lu, Hui-Wen Yeh in Internationalization, Design and Global De… (2011)