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    Chapter and Conference Paper

    A Data-Centric Approach Towards Deducing Bias in Artificial Intelligence Systems for Textual Contexts

    With the ever-growing usage of artificial intelligence in business decisions, organizations, and the day-to-day lives of the society at large, it is imperative that different forms of biases that human beings ...

    Shipra Jain, Sreya Dey, Prateek Bajaj in Natural Language Processing and Chinese Co… (2021)

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    Chapter and Conference Paper

    Feature Store for Enhanced Explainability in Support Ticket Classification

    In order to maximize trust between human and ML agents in an ML application scenario, humans need to be able to easily understand the reasoning behind predictions made by the black box models commonly used tod...

    Vishal Mour, Sreya Dey, Shipra Jain in Natural Language Processing and Chinese Co… (2020)