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    Railway Passenger’s Satisfaction Evaluation Based on Entropy Method and Fuzzy Theory

    Firstly, this paper selected the ticket price, speed, comfort, convenience and security as the main factors that affect the passengers’ travel satisfaction and set up a railway passenger satisfaction evaluatio...

    Aike Jiang, Yunqing Feng, Xuemei Li, Xuewei Li in LISS 2013 (2015)