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  1. Cybersicherheit für die Industrie 4.0 – Aktuelle Herausforderungen

    Die Abwehr von Cyberangriffen ist eine essenzielle Voraussetzung für die Robustheit und Resilienz von IT-gestützten Systemen. Beschränkten sich...
    Living reference work entry 2024
  2. Dynamics of Collaborative Innovation

    How can companies innovate faster than the world changes? Open organizations build collaborative advantage by involving customers much earlier in the...
    Raphael Bömelburg, Oliver Gassmann in Collaborative Advantage
    Chapter 2024
  3. Customer Service Opportunities and Challenges in a Post-Pandemic World

    Pandemics such as Covid-19 substantially impact various aspects of individuals' lives, spanning economics, health, well-beings and their...
    Raji Srinivasan, Deepa Chandrasekaran, Federica (Fede) Rossetti in Customer Centric Support Services in the Digital Age
    Chapter 2024
  4. Trending Seaweed: Future Opportunities in Retail?

    In this chapter, we analyze a number of challenges concerning the possibilities of seaweed reaching a larger Swedish retail market. Consumers seem to...
    Cecilia Fredriksson, Annabell Merkel, Filippa Säwe in The Future of Consumption
    Chapter Open access 2024
  5. Vegan Consumption: Insights into the Consumer-driven Emergence of the Vegan Market

    Veganism represents an all-encompassing lifestyle movement that impacts the consumer’s ongoing decision-making. Through caring for both the wellbeing...
    Rachel Lamarche-Beauchesne in The Future of Consumption
    Chapter Open access 2024
  6. Nature of Evil and Spiritual Intelligence

    Evil affects human beings and society at large. From ancient times onward, philosophers, theologians, and leaders in the East and West have been...
    Thomas Thakadipuram in Leadership Wholeness, Volume 2
    Chapter 2024
  7. Reprint: Us Versus Them, or Us Versus Everyone? Delineating Consumer Aversion to Foreign Goods

    This paper presents evidence that international animosity and consumer ethnocentrism are distinct constructs that play different roles depending on...
    Chapter 2024
  8. Sharing Economy: International Marketing Strategies—A Commentary

    Eckhardt et al. (2019) discussed how the sharing economy presents an opportunity to the marketing discipline to ask new questions and develop new...
    Marnik G. Dekimpe, Inge Geyskens in Key Developments in International Marketing
    Chapter 2024
  9. Reprint: Trust and Performance in Cross-Border Marketing Partnerships—A Behavioral Approach

    Existing research on international partnerships focuses primarily on the ex ante structuring of interorganizational relationships. This study departs...
    Preet S. Aulakh, Masaaki Kotabe, Arvind Sahay in Key Developments in International Marketing
    Chapter 2024
  10. Trust in International Marketing Relationships: A Retrospective

    We write this retrospective piece on our article, “Trust and Performance in Cross-Border Marketing Relationships: A Behavioral Approach,” (Aulakh et...
    Preet S. Aulakh, Masaaki Kotabe, Arvind Sahay in Key Developments in International Marketing
    Chapter 2024
  11. A Path Forward for Research on Born Global Firms

    By the 1980s, many young companies began to undertake early and rapid internationalization, due in part to factors related to globalization and...
    Gary Knight, S. Tamer Cavusgil in Key Developments in International Marketing
    Chapter 2024
  12. How Perceived Brand Globalness Creates Brand Value: Looking Back, Looking Ahead

    We are honored that our paper “How perceived brand globalness creates brand value” (Steenkamp et al. 2003) has been selected for inclusion in this...
    Jan-Benedict E. M. Steenkamp, Rajeev Batra, Dana L. Alden in Key Developments in International Marketing
    Chapter 2024
  13. Conceptualizing Scholar-Activism Through Scholar-Activist Accounts

    This chapter delves into one of the ways in which scholars strive to make their work matter, namely, through the practice of scholar-activism. It...
    Farzana Bashiri in Making Universities Matter
    Chapter Open access 2024
  14. Proximity and Inequality in Academia

    When mattering is defined as being able to disseminate ideas on a global scale, not all universities and researchers matter equally. Along with many...
    Annika Ralfs in Making Universities Matter
    Chapter Open access 2024
  15. Has the Metaverse a Strategic or Operative Role in Luxury Fashion Brands’ Marketing?

    Nowadays, the Metaverse is one the most discussed concepts as it could offer excellent opportunities to companies. Although the fully immersive and...
    Alessandro Bigi, Michelle Bonera, Irmak Tuncay in Welcome to The New Normal: Life After The Chaos
    Conference paper 2024
  16. Nudging Physical Distance During COVID-19: Short-Term and Long-Term Wear-Out Effects of Nudges in a Retail Setting

    During the COVID-19 pandemic, customers had to adopt new behavior patterns. Kee** distance from others is a key measure and difficult to achieve in...
    Jannike Harnischmacher, Lisa-Marie Merkl, Claas Christian Germelmann in Welcome to The New Normal: Life After The Chaos
    Conference paper 2024
  17. Responses to AI and Human Recommendations in a Joint-Consumption Context

    Companies are getting an exponentially increasing number of data points regarding consumer preferences and are using that data to make...
    Conference paper 2024
  18. Dependent Variables Under the Microscope: A New Method to Decompose and Comparatively Analyze Dependent Variables

    Despite both regression analysis and structural equation modeling are prominent methods in many research areas, there is little research on methods...
    Conference paper 2024
  19. Determining Optimal Markdown Pricing for Remaining Inventory: The Role of Customer Regret

    We study the optimal markdown pricing of seasonal products like apparel, in the presence of customer anticipated regret. Building on previous...
    Siddhartha Sarkar, Suman Kumar, ... P. U. Krishnanugrah in Welcome to The New Normal: Life After The Chaos
    Conference paper 2024
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