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    Chapter and Conference Paper

    “A Home to Live in or Monetize?” An Exploratory Textual Analysis of the Potential Uses of Lisbon and Porto Real Estate During the COVID-19 Pandemic

    Housing as a financial investment prevailed in the main Portuguese cities at the beginning of 2020, along with high socio-territorial inequalities in access to housing and housing conditions. The COVID-19 pand...

    Raquel Ribeiro in Computer Supported Qualitative Research (2023)

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    Chapter and Conference Paper

    Work Changes Due to COVID-19: Exploring Portuguese Workers’ Expectations Using IRaMuTeQ

    The COVID-19 pandemic brought massive disruption, as it strongly impacted several dimensions of people’s life. All over the world, organizations were forced to stop presential activities and adopt teleworking,...

    Catarina Brandão, Ana Veloso… in Computer Supported Qualitative Research (2022)

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    Chapter and Conference Paper

    Impact of National Culture in Reaction to Service Failures

    In a service, there are failures that are unavoidable. Since the culture can influence the reactions after failure, this study aimed to understand the impact of cultural dimensions in the reactions to service ...

    Raquel Ribeiro, Raquel Meneses in Business Revolution in a Digital Era (2021)