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  1. Chapter and Conference Paper

    The Growing Popularity of eSports Events: Insights from Parents

    The article discusses the growing popularity of eSports events and aims to understand the parents’ perspective towards eSports and eSports events. As the growth of eSport events presents an opportunity of the ...

    Nosiphiwo Mahlangu, Rosa Naudé-Potgieter in Information and Communication Technologies… (2024)

  2. Chapter and Conference Paper

    Workplace Transformation: Exploring the Impact of Digital Nomad-Inspired Travel Experiences

    This short research paper explores the experiences and transformations of employed remote workers who engage in remote work trips, a type of digital nomad-inspired travel where individuals combine work and lei...

    Ekaterina Chevtaeva in Information and Communication Technologies in Tourism 2024 (2024)

  3. Chapter and Conference Paper

    Sustainability Nudges While Booking a Flight on an OTA Website

    In recent years the ecological impact of Tourism has been more and more considered, raising the issue of how to ensure higher levels of sustainability. Especially when it comes to flights, the issue of energy ...

    Jannina Maleika Stüben, Lorenzo Cantoni in Information and Communication Technologies… (2024)

  4. Chapter and Conference Paper

    Get Ready for the Future of Tourism and Hospitality with the Smart Hospitality Wheel

    Technologies have changed our world rapidly and have also reshaped the tourism and hospitality industry. Organizations need to innovate to fulfil their customers’ changing needs and wishes. Students therefore ...

    Nicolette Yvonne Bolté, Ruth Pijls in Information and Communication Technologies… (2024)

  5. Chapter and Conference Paper

    A Closer Look of Revenge Travelers

    This study investigated how three different types of revenge travel - more expensive trips, longer stays, and more frequent travel - are affected by the combination of consumers’ perceived constraints, negotia...

    Kyoungmin Lee, Minsung Kim, Qiuxia Chen in Information and Communication Technologies… (2024)

  6. Chapter and Conference Paper

    Preference Management in a Single User Group Recommender System

    Group recommender systems (GRSs) support groups of users to find items, e.g., restaurants, that suit, as much as possible, all the group members’ preferences. We consider a GRS scenario where a single member o...

    Hanif Emamgholizadeh, Amra Delić in Information and Communication Technologies… (2024)

  7. Chapter and Conference Paper

    An Empirical User Study on Congestion-Aware Route Recommendation

    Overtourism has become a significant concern in many popular travel destinations around the world. As one of considerable approaches to handle the overtourism issues, congestion-aware methods can be effective ...

    Kun Yi, **sha **, Zhengyang Bai in Information and Communication Technologies… (2024)

  8. Chapter and Conference Paper

    Automated Topic Analysis with Large Language Models

    Topic modeling is a popular method in tourism data analysis. Many authors have applied various approaches to summarize the main themes of travel blogs, reviews, video diaries, and similar media. One common sho...

    Andrei Kirilenko, Svetlana Stepchenkova in Information and Communication Technologies… (2024)

  9. Chapter and Conference Paper

    Visualizing Explainable Touristic Recommendations: An Interactive Approach

    Personalized recommendations have played a vital role in tourism, serving various purposes, ranging from an improved visitor experience to addressing sustainability issues. However, research shows that recomme...

    Stefan Neubig, Daria Cappey, Nicolas Gehring in Information and Communication Technologies… (2024)

  10. Chapter and Conference Paper

    Unveiling Destination Perceptions: A Machine Learning Study on Instagram Influencers’ Cognitive Images

    This study examines the cognitive image of Austria as a travel destination through Instagram content posted by travel influencers. The study also investigates how the account type, influencer type, and posting...

    Roman Egger, Veronika Surkic in Information and Communication Technologies in Tourism 2024 (2024)

  11. Chapter and Conference Paper

    Cross-Cultural Differences in Emotional Response to Destination Commercials

    In this paper we examine whether cultural characteristics lead to different emotion expressions whilst watching tourist destination ads via digital media, and thus, ads might be perceived differently depending...

    Christian Weismayer, Ilona Pezenka in Information and Communication Technologies… (2024)

  12. Chapter and Conference Paper

    UGC-Based Factors Influencing Customer Satisfaction Pre and Post COVID-19: The Case of Lake Constance

    User-generated content (UGC) created and distributed through social media and tourism-related websites provides potential travelers the opportunity to gain first-hand experiences about destination products and...

    Dominic Regitz, Wolfram Höpken in Information and Communication Technologies… (2024)

  13. Chapter and Conference Paper

    Influencers and Tourism: Story of a Recent and Revolutionary Phenomenon: What Does Bibliometric Analysis Reveal

    The field of tourism has recently undergone a revolutionary transformation, driven by the rapid expansion of digital platforms and the simultaneous rise of influencer culture. The convergence of these factors ...

    Soufiane Benhaida, Larbi Safaa in Information and Communication Technologies… (2024)

  14. Chapter and Conference Paper

    Varying Roles of Destination Management Organizations in the Digital Business Ecosystem of Tourist Destinations

    Understanding the varying roles of Destination Management Organizations (DMOs) in sha** the digital ecosystem is needed in the management and governance of tourist destinations. However, the evaluation is in...

    Volha Herasimovich, Aurkene Alzua-Sorzabal in Information and Communication Technologies… (2024)

  15. Chapter and Conference Paper

    The Cognitive Effect of YouTube Video and User-Generated Content: A Preliminary Study

    Nowadays, video-sharing social media platforms have become essential sources of information for tourists. In line with this trend, many destination marketing organizations (DMOs) formulate marketing strategies...

    Eunji Lee, Seunghun Shin, Hyeyeoun Joo in Information and Communication Technologies… (2024)

  16. Chapter and Conference Paper

    Body and Mind in Virtual Dark Tourism Experiences and Artwork Creations: Embodied Cognition Reaction Perspectives

    Dark tourism experiences visualized in destinations evoke diverse tourist experiences, triggering negative emotions and offering insights into historical events. Embodied cognition reactions prompt distinct ex...

    Halim Budi Santoso, Benjamin Quarshie in Information and Communication Technologies… (2024)

  17. Chapter and Conference Paper

    Hospitality in the Cyborg Age: The Power of Brain-Computer Interfaces in a Field-Experiment

    This paper explores the emerging role of Brain-Computer Interfaces (BCI) in the hospitality industry. BCI technology allows users to control devices with their thoughts, potentially transforming guest experien...

    Alexander Kiess, Alexander Lennart Schmidt in Information and Communication Technologies… (2024)

  18. Chapter and Conference Paper

    Beyond Sensors: A Rule-Based Approach for Cost-Effective Visitor Guidance

    Tourism is an important economic driver for numerous regions, attracting more than one billion visitors annually. While economically significant, excessive numbers of visitors lead to local overcrowding, which...

    Stefan Neubig, Markéta Bečevová in Information and Communication Technologies… (2024)

  19. Chapter and Conference Paper

    A Service Ecosystem Perspective on Building a Cultural Tourism Co-creation Platform

    The aim of the paper is to provide practical insights into a cultural tourism co-creation platform for building a service platform ecosystem from multiple stakeholders’ perspectives. Drawing on the service dom...

    Baolin Deng, IpKin Anthony Wong in Information and Communication Technologies… (2024)

  20. Chapter and Conference Paper

    Coming to Terms with the Digital Natives: Understanding the Marketing Sensitivities of GenZers as Hospitality Consumers

    As “digital natives”, GenZ is set apart from previous generations in terms of its online connectedness. Even though this generation is expected to be the prevailing customer base around the world by 2026, ther...

    Semih Yılmaz, Ayşe Collins, Seyid Amjad Ali in Information and Communication Technologies… (2024)

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