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Chapter and Conference Paper
The Growing Popularity of eSports Events: Insights from Parents
The article discusses the growing popularity of eSports events and aims to understand the parents’ perspective towards eSports and eSports events. As the growth of eSport events presents an opportunity of the ...
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Chapter and Conference Paper
Workplace Transformation: Exploring the Impact of Digital Nomad-Inspired Travel Experiences
This short research paper explores the experiences and transformations of employed remote workers who engage in remote work trips, a type of digital nomad-inspired travel where individuals combine work and lei...
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Chapter and Conference Paper
Sustainability Nudges While Booking a Flight on an OTA Website
In recent years the ecological impact of Tourism has been more and more considered, raising the issue of how to ensure higher levels of sustainability. Especially when it comes to flights, the issue of energy ...
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Chapter and Conference Paper
Get Ready for the Future of Tourism and Hospitality with the Smart Hospitality Wheel
Technologies have changed our world rapidly and have also reshaped the tourism and hospitality industry. Organizations need to innovate to fulfil their customers’ changing needs and wishes. Students therefore ...
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Chapter and Conference Paper
A Closer Look of Revenge Travelers
This study investigated how three different types of revenge travel - more expensive trips, longer stays, and more frequent travel - are affected by the combination of consumers’ perceived constraints, negotia...
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Chapter and Conference Paper
Preference Management in a Single User Group Recommender System
Group recommender systems (GRSs) support groups of users to find items, e.g., restaurants, that suit, as much as possible, all the group members’ preferences. We consider a GRS scenario where a single member o...
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Chapter and Conference Paper
An Empirical User Study on Congestion-Aware Route Recommendation
Overtourism has become a significant concern in many popular travel destinations around the world. As one of considerable approaches to handle the overtourism issues, congestion-aware methods can be effective ...
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Chapter and Conference Paper
Automated Topic Analysis with Large Language Models
Topic modeling is a popular method in tourism data analysis. Many authors have applied various approaches to summarize the main themes of travel blogs, reviews, video diaries, and similar media. One common sho...
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Chapter and Conference Paper
Visualizing Explainable Touristic Recommendations: An Interactive Approach
Personalized recommendations have played a vital role in tourism, serving various purposes, ranging from an improved visitor experience to addressing sustainability issues. However, research shows that recomme...
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Chapter and Conference Paper
Unveiling Destination Perceptions: A Machine Learning Study on Instagram Influencers’ Cognitive Images
This study examines the cognitive image of Austria as a travel destination through Instagram content posted by travel influencers. The study also investigates how the account type, influencer type, and posting...
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Chapter and Conference Paper
Cross-Cultural Differences in Emotional Response to Destination Commercials
In this paper we examine whether cultural characteristics lead to different emotion expressions whilst watching tourist destination ads via digital media, and thus, ads might be perceived differently depending...
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Chapter and Conference Paper
UGC-Based Factors Influencing Customer Satisfaction Pre and Post COVID-19: The Case of Lake Constance
User-generated content (UGC) created and distributed through social media and tourism-related websites provides potential travelers the opportunity to gain first-hand experiences about destination products and...
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Chapter and Conference Paper
Influencers and Tourism: Story of a Recent and Revolutionary Phenomenon: What Does Bibliometric Analysis Reveal
The field of tourism has recently undergone a revolutionary transformation, driven by the rapid expansion of digital platforms and the simultaneous rise of influencer culture. The convergence of these factors ...
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Chapter and Conference Paper
Varying Roles of Destination Management Organizations in the Digital Business Ecosystem of Tourist Destinations
Understanding the varying roles of Destination Management Organizations (DMOs) in sha** the digital ecosystem is needed in the management and governance of tourist destinations. However, the evaluation is in...
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Chapter and Conference Paper
The Cognitive Effect of YouTube Video and User-Generated Content: A Preliminary Study
Nowadays, video-sharing social media platforms have become essential sources of information for tourists. In line with this trend, many destination marketing organizations (DMOs) formulate marketing strategies...
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Chapter and Conference Paper
Body and Mind in Virtual Dark Tourism Experiences and Artwork Creations: Embodied Cognition Reaction Perspectives
Dark tourism experiences visualized in destinations evoke diverse tourist experiences, triggering negative emotions and offering insights into historical events. Embodied cognition reactions prompt distinct ex...
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Chapter and Conference Paper
Hospitality in the Cyborg Age: The Power of Brain-Computer Interfaces in a Field-Experiment
This paper explores the emerging role of Brain-Computer Interfaces (BCI) in the hospitality industry. BCI technology allows users to control devices with their thoughts, potentially transforming guest experien...
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Chapter and Conference Paper
Beyond Sensors: A Rule-Based Approach for Cost-Effective Visitor Guidance
Tourism is an important economic driver for numerous regions, attracting more than one billion visitors annually. While economically significant, excessive numbers of visitors lead to local overcrowding, which...
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Chapter and Conference Paper
A Service Ecosystem Perspective on Building a Cultural Tourism Co-creation Platform
The aim of the paper is to provide practical insights into a cultural tourism co-creation platform for building a service platform ecosystem from multiple stakeholders’ perspectives. Drawing on the service dom...
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Chapter and Conference Paper
Coming to Terms with the Digital Natives: Understanding the Marketing Sensitivities of GenZers as Hospitality Consumers
As “digital natives”, GenZ is set apart from previous generations in terms of its online connectedness. Even though this generation is expected to be the prevailing customer base around the world by 2026, ther...